| Address: State bank of India, SMECC, NAGPUR |
Dear sir, we have 4 trade certificates issue in the name of SBI SMECC, Nagpur. All certificate are expire due to non renewal. These certificate are earlier issue online process. User ID and password issue for website was forgott by our staff. Hence, we give request application to RTO Nagpur ( MH31 ) for change o[censored]se ID and password so that we can renew these certificate well record 4-5 months. But still no action was taken by RTO Nagpur office. 10 days before, employee of RTO Nagpur advise us that, there is no provision in website to change of ID Password and hence we have to apply off line. Hence, we submit all documents for renewal to office. Second day, office employee return us the documents stating that application for the same should be attached along with all paper. So, again we resubmit all papers. After continueos visit more than 4-5 days, employee still saying that approval from respective officer yet not obtain. Hence, keep aside and pending.
Sir, these trade certificate are for SBI bank and we are presently undergone to Audit. We are now very over load work pressure and one officer of the branch is continuesly ( from about 10 days) bussy with RTO office work. It is not affortable to bank to spare one officer continue for a very little work.
Hence, today we brought back our trade certificate documents from RTO NAGPUR (MH31) URBAN without renewal done.
Kindly look into the matter.
RTO India customer support has been notified about the posted complaint.
Apr 28, 2022
Updated by Sanjay Mendhe Mo number [protected]