Hello sir, my name is Ramesh Adak, my district is Howrah and RTO is Uluberia (WB13), I want to lodge a complaint against the agents and the RTO officers who are taking 2700₹ for learner licence and driver licence, the major problem is individual person like me who didn't rent any agent, and paid 240₹ for learner licence and filled the form properly had to wait hours for scrutiny. On the other hand those agents were freely submitting their papers and the scrutiny officer was verifying those documents without watching any fault, In my case after waiting 4 hours when my time came he said that my documents were blur and I was ordered to submit again, when Online test was happening the agents were telling answers to those applicants, I was called at last when all the premises were empty. And I am quite sure I would be rejected in driving licence trial if I do not hire any agent.
There is no value of honesty and time if you have money then you can buy time, the agents were so proud that they are doing robbery in daylight and the officers are shareholders of that money, I personally as a common citizen faced this kind of delay and harrasment.
I request The Government of West Bengal please make the learner licence process totally online via ekyc as other states do.So that no Individual person fall in harassment like I was
Thank you
RTO India customer support has been notified about the posted complaint.