RTO India — Face authentication problem

Address: Delhi

Hi,
I got a link of my LL test from RTO that I have to appear Online . Once I tried login, after successful face authentication, when I clicked on “proceed” and put the pin it said invalid and after some tries it says
" YOU HAVE CROSSED THE MAXIMUM NUMBER OF FACE AUTHENTICATION ATTEMPTS. KINDLY CONTACT RTO AUTHORITY"
Please resolve this.

Aplication nomber [protected]
Akash kumar