RTO India — Not received original RC book from Pune RTO even after 2 years of purchase

Address: Flat no 23, 3B Mrudung, Nadbrahma society Warje Pune - 411048

I had purchased my motor vehicle in August 2019 for which I have not received the RC Book from the RTO, Pune.

I went to collect the same on 20/08/2021 to Pune RTO Office. Official person at RTO office told me that, RC is not returned to RTO by post office and sent me to GPO Pune to collect the RC Book.

GPO officer checked and found the records of RC book in computer but told me to check with regional/area post office - Kothrud.

Post officer at Kothrud told me, they only keep the record of 6 months and they don't have any information about my car's RC book.

I then went to submit the complaint form at speed post office near Parcel office - Kothrud. Where again I was given a letter written that my complaint was "Time Barred" as they preserve record only for 6 months.

This letter I should again in RTO where they are now asking me to fill form no.26 which is for Duplicate RC Book.

My question is when I purchased the vehicle each and every information is submitted to the dealer at the time of purchase so how can i not receive the RC Book for such a long period.

Second if the courier sent by speed post was returned then why I was not informed at that time though they have all records (mobile number is always submitted to the dealer at the time of purchase).

And last if I have not received the original RC Book due to mistake of RTO and GPO why should I apply for duplicate book and pay for it also go to the police station to complaint about the loss of RC Book.

Why should I pay for the negligence and inappropriate duties performed by the RTO Pune, GPO Pune and even the Dealer who sold us the vehicle.

I want my original RC book. I request you to please inform at the earliest what can I do in such matter.

Thank you.