RTO India — not yet received dl

Address:

Chikkaballapur, Karnataka, 563125

I m rajath. I have applied for renewal of dl 4 months ago. All formalities and fees have been made by me according to the dl renewal norms and procedure. The authorities said to give postal cover affixed with stamps.
I did all those formalities. They informed that dl will be posted in 45 days. The time has been over.in online my dl is active.
So complaint is on dispatch and printing section, not yet dispatched.