Rummy Circle — unable to play tournaments from my desktop (computer)

Address:Bangalore, Karnataka, 560104
Website:www.rummycircle.com

In rummycircle,
I am unable to play tournaments from my desktop computer,
However i can play regular pool and deal games without any problem
(Can play tournaments only in mobile, not so user friendly)

Date of incident - from july-15-2017

Client details - play games24x7 pvt. Ltd.
P. O. Box 17640, malad (W),
Mumbai 400064.

Problem description - after joining the tournament (Registration), at the time of playing when i click on take seat icon new window should appear where the game is played, however in my case new window is not opening.

However i can play other games on my desktop in same website (www.rummycircle.com and same user account) like pool, deal and point rummy without any problem,
I have latest flash player. So it s a concern from rummycircle only.

On issuing a concern with rummycircle they told me to send the screen shot, i have sent the complete detailed screen recording, but got no answer at all, even after multiple reminders

Attachement - screen shot which i shared with rummycircle customercare
Was this information helpful?
No (0)
Yes (0)
RummyCircle.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I cant play cash games please resolve it soon
Game table is not coming properly in computer not in mobile
Rummycirclecom-my-id-verification-not-complete- so pls watch my id
i am speake for many times youbare not responding so pls this time watch my id pls ...pls...pls...pls...pls...pls...pls

Hello sir, my account user name is satria.i have earned 108 rupees in my own account.but now my acccount cash is 8 rupees only.why should you take my 100 rupees sir.whats the reason tell me about .why should not you inform to me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    673
    Resolved
    1127
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information