RummyCircle.com Customer Care
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 25%
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497
COMPLAINTS

RummyCircle.com Customer Care

Play Games24x7 Pvt. Ltd.

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Address
P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
25%
Complaints
497
Pending
10
Resolved
117
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So far so good - The company responded to our notifications and is working on resolving complaints.

RummyCircle.com Complaints & Reviews

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RummyCircle.com — account blocked temporarily

 Mounikap12 on Oct 15, 2018
My account user id is mounika8933 is blocked from 10 days and i got a mail to upload bank account statement for security purpose. I have already uploaded my bank account statement and pan card and it's been 5 days and my account is still unblocked and neither my mails are replied by your team. I am a valued customer and i am requesting you to kindly unblock my account...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — my account blocked and my amount not credit

 madhi2014 on Oct 15, 2018
Sir
My username id is madhi2014
Emil is madhiazhagan1985@gmail.com
My account not opening and my account balance 718rs balance my amount not withdrawal please my amount wirhdral me
My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing...
Complaint comments  Read comments [1]Complaint category Online Games

Rummy Circle — total fake game

 Abhishekbais on Oct 15, 2018
I suggest your friends do not waste your time and money i play from last 6 month but at the last overall result is loss... After some time you did not win a single game they will give good cards without pure sequence and at the time someone show the game i observe from last 15 days.. I will mail him to block my account but they do not give any responce... I request you do not play this game do not waste your important time and hardworking money in this fake game...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — fair player

 Rohit234rk on Oct 14, 2018
Dear consumers complaints team. I am play rummy 2 year on rummy circle site. I win and loss money on this site past two years. Now i archive the final level club platinum elite club member. 10-11 before i go the tour of himachal and play rummy on my friends mobile now couple of days i see my account are open other site they are showing on my screen. I am complaint about this to rummy circle. They are close my account to check the problem. They are blocked my account permanently. I ask her why they are block my account so they are say me i am play unfair games with 2 user. I am say i don't play any...
Complaint comments  Read comments [1]Complaint category Online Games

RummyCircle.com — my account has been closed for security reason

 Raguman on Oct 13, 2018
Raguman ragu7019@gmail.com my account as been close for security reason
Open my account now i will join the game my user name is raguman 1699 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you......
Complaint comments  Read comments [1]Complaint category Other

RummyCircle.com — my account blocked please open it

 Yallu2228 on Oct 12, 2018
Hello sir
My account is blocked since 3days so i am trying to call customer care executive but the call is not reach them my username is yallu2228 so this game does not i open and the cash games is also not opening so mail me what is the reason for blocking my account.
So please response me what happened my account and also open my account as soon....
Complaint comments  Read comments Complaint category Employers

RummyCircle.com — false reply from rummy circle

 Prasathpix on Oct 11, 2018
Rummy circle didn't resolve my complaint. And aslo they give me wrong answers everytime i request for account reopening. Below is the proof of screenshots.

Once they told me, my account had been closed due to the reason i had used multilpe accounts. Now they are saying it's due to the fact i have financial problem. I don't want rummy circle to worry about my financial problem.

You have to reopen my account.

Username rummy. God...
Complaint comments  Read comments [1]Complaint category Online Games

RummyCircle.com — showing account is closed due to security reasons

 Loton3110 on Oct 10, 2018
My account is showing closed due to security reasons and that's why I'm unable to take part in the cash games although I have submitted my documents with my phone no and email id . How can I solve this problem so that I can add cash in rummy circle and can take part in the cash games. Please solve the problem so that I can take part in the game as soon as possible....
Complaint comments  Read comments [2]Complaint category Other

RummyCircle.com — account closure

 Prasathpix on Oct 10, 2018
My username is rummy. God in the rummycircle website.

My account is in closed condition now.

Due to the reason i had an another account previously.

But i didnt create multiple account for cheating or anything else. I had created new account simply because i couldnt access old one.

So now please reactivate my rummy. God account and give my balance back.

Thank you. I hope you will resolve my problem soon.

Please reply....
Complaint comments  Read comments [2]Complaint category Other

RummyCircle.com — my account has been blocked for past three more months.

 Sahusy on Oct 9, 2018
I can't play rummy on my account and i can't change my bank details in my account. For the past 3 more months i could not play any cash games or tournaments in rummy circle. If any problem is done by me please tell how to finish the problem. Please help me.in my account i have a cash inside it. I cant take or transfer. So help me in regarding problems....
Complaint comments  Read comments [4]Complaint category Online Games

RummyCircle.com — security reasons for account closed. this is the fourth time this complaint

 Kranthi Kandula on Oct 8, 2018
Username:kranthi6948. My account is blocked for security reasons.in that account 152₹ balance is thier. So please solve my problem. So many requests i put it inthe complaints. My mail id is rithwikindra.399@gmail.com. If you need id documents i will submit to your rummy circle options. All documents are orginal why the game every time asking for account security reasons. So please kindly soive my problem as soon as possible....
Complaint comments  Read comments [2]Complaint category Banks

RummyCircle.com — security reasons for account closed.this is the fourth time this complaint why this type again again coming

 Kranthi Kandula on Oct 8, 2018
Kranthi6948 this is user name.mail id is rithwikindra.399@, gmail.com starting the game display showing that your account was closed for security reasons.this type of complaint again &again coming.if you need my documents i will submit to you.already kranthi204 account is closed with this mail id kranthi.39939@gmail.com.why the reasons idont know please verfie it thanking you....
Complaint comments  Read comments [1]Complaint category Banks

RummyCircle.com — my account was closed. why you close the account

 Sayoojvijay on Oct 8, 2018
USer name: sayoojvijay my email I'd is kannurkelakam@gmail.com.
Yesterday 23900 rupees in my account .i submitt a withdrawal request.you closed the account. Please reopen my account. May cash is there. When i get my money then you may close the account.why dont you replay me.please reopen my account.if you cheat me then I will complaint you.that is my winning cash.not gain fraud play.this is so bad...
Complaint comments  Read comments Complaint category Business & Finances

RummyCircle.com — reopen my account and release my rummy account

 Raj Ma on Oct 8, 2018
Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name : manimozhi143
I'm big fan of rummycircle.com
I do not have any cheating.
I'm perfectly playing games only, my account was four years old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam......
Complaint comments  Read comments [2]Complaint category Food

RummyCircle.com — my cash games blocked please remove sir

 Nantha Kumar krishnan on Oct 7, 2018
Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name : mujith89
I'm big fan of rummycircle.com
I do not have any cheating.
I'm perfectly playing games only, my account was four years old, this four years i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/madam......
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — unblock my account

 Karthikcith on Oct 5, 2018
Hi sir
I'm cithamparam
My rummy account was blocked
Account name: skcmk143
I have 800 rupees in my account, i'm big fan of rummy cirlcle, i don't doing fraud game play, i'm genuine player, so please unblock my account or cash games.
I played 2 years in this game but now my account was blocked.
What is the reason for blocking my account.
Then please unblock my account it's my kindly request to rummycircle team.
Thanku you sir/medam
By cithamparam...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — closed

 jilla1995 on Oct 5, 2018
User name jilla1995 email ID rananth656@gmail my account been has closed why ? What problem rummy circle cash game playing no please open to my account rummy circle. Game is very interested game my mind thinking rummy circle cash toranament playing no what you problem USER NAME: jilla1995 playing level 2 star silver club my interest game for rummy circle...
Complaint comments  Read comments Complaint category Electronics & Appliances

RummyCircle.com — activate my cash games

 Karthikcith on Oct 4, 2018
Sir, please activate my account transection and cash games. I submitted all the proof perfectly, then why my account was blocked, any way please sir re activate my account transection as soon as possible. I love this game. Quickly solve this problem sir. Thank you my account name : skcmk143
I'm big fan of rummycircle.com
I do not have any cheating.
I'm perfectly playing games only, my account was one year old, this one year i have many trasection, but now my account was blocked, please sir remove the block list. Thank you sir/medam.....
Complaint comments  Read comments [1]Complaint category Online Games

RummyCircle.com — case game

 Jaihindvinoth on Oct 2, 2018
Please activate cash play game
Hiii my rummy circle account name is j[protected] my account was blocked from playing cash games.. I am unable to play cash games.. So kindly resolve this issue quickly... Please do the needful as soon as possible to play games... Also i love this game... Fix this issue quickly.. It will be helpful for me to play games... Thank you...
Complaint comments  Read comments Complaint category Other

RummyCircle.com — 250 rs deducted from my account without any reason

 ritu19617 on Oct 2, 2018
I try to join many touranment on 29/9/18. But there was proboem in joining any game or case game. Neither shedule show currectly nor join option show and counld be able to join.in this case why 250 rs was deducted from my acount. If that loot sateelite game has been joined by me than why i cant be able to play that perticuler game. Sir rummy team chaet again. Pls take action gainst him....
Complaint comments  Read comments [1]Complaint category Car Dealers

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