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RummyCircle.com Complaints & Reviews

2.8
Last updated Mar 26, 2023
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RummyCircle.com reviews & complaints(2228)

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Hi,

My user name is Wizsat. Recently my cash withdrawal were failed consecutively 4 times and received email stating that "couldn't be processed by the bank" blaming my bank. However there was nothing wrong from the side of bank. I had already withdrawn cash successfully before.

When I contacted customer support via email, phone and chat, none of them tried to solve my problem and kept asking me to place new...
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Address:Mirkhal

I receive that massg, I cannot play cash games
+2 photos
RummyCircle.com customer support has been notified about the posted complaint.
Hi, do not worry, we are here to assist you. Kindly share your username along with your registered email address on [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
My account blocked please help me my account unblock please

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    Sir, with reference to the subject cited above I would like to request you to kindly deposit my amount in the app
    +2 photos
    RummyCircle.com customer support has been notified about the posted complaint.
    Hi Abhijit, do not worry, we are here to assist you. Kindly share your username along with your registered email address on [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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      I have been playing since long but they have blocked my account saying that i tried to make some fraud with my online friends which is totally wrong. I do have some cash available they are not allowing me to withdraw my cash
      RummyCircle.com customer support has been notified about the posted complaint.
      Hi Ashish, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy.
      Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle
      As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy.
      Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured.
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        Address:Mumbai

        I m just irritating for this everyday spam call from rummy circle and also get the messages that your transaction has been successfull, RS-98, 000/- credited to your account successfully, and everyday with different number I get message and call from rummy, I m not using this app at all
        RummyCircle.com customer support has been notified about the posted complaint.
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          I raised a complaint on 23.3.2023 regarding my user account Thangamthara has been blocked and my money got frozen in rummycircle account. Either unblock my account or release my money and transfer it to my bank account. I dint violate any rules... If so rummycircle should blocked me once I submit my KYC but KYC is verified and now iam a platinum elite player ... So kindly take immediate action. I posted earlier but till now no response from rummycircle. Kindly help me to get my money back.
          RummyCircle.com customer support has been notified about the posted complaint.
          We want to let you know that your account is under investigation. We will notify you once the investigation is done. For more information about your account status kindly send an email to [protected]@rummycircle.com.
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            My user account is blocked and the fair play team saying that i have violated their policy. Since iam playing for a long time and now iam a platinum elite player then how I'll violate or cheat ? I know the rules and regulations. So how can I cheat? They can check all my transactions and game play . Everywhere I played genuinely my game alone. If I violated the rules then they should not have waited till I hold the most vip membership. Now my money 10, 000 is got stuck in my account and they are not allowing me to withdraw it. Kindly unblock my account. Actually I gave withdrawal of 800 which was processed instantly and then when I give 10000, then immediately they blocked my account. So unblock my account or else reverse my money of 10, 000 to my bank account. I have sent many mails but still I dint get my money back.
            RummyCircle.com customer support has been notified about the posted complaint.
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              Hello sir / madam i losses my money 6k rupees from this started lastly i added 2k rupees and i played continuously i lossed all money after that day my account was blocked and then i have money in my account 500rs i needed reason for blocking and i needed to reopen my account i sended few emails to us this is the reason for blocking i already losses another account 30k rupees same as like blocked my my account this account also blocked unblock my account or refund my money don't cheating to people like that this is my email : [protected]@gmail.com and username ganesh23
              RummyCircle.com customer support has been notified about the posted complaint.
              Hi, according to the provided information, we can see that your account "ganesh23" is a funcash account and is in active status. If you are referring to some another account then kindly share the details of same with us for further assistance.
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                I want to reopen account, because i can't do any violated..even my details are verified, evrything is ok...please unblock my account
                [ Protect ] @rummycircle.com
                RummyCircle.com customer support has been notified about the posted complaint.
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                  Address:Mumbai

                  Please refund my money ...
                  My user name shivbhagat and my register email id - [protected]@gmail.com
                  UPI I'd - k-[protected]@paytm
                  Please help me
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    I'm playing cash game since six month but suddenly 2 month back my account has closed so please reopen my account. There was 36 thousand in my account. I dont no what is the reason behind closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is shivbhagat. My email id is [protected]@gmail.com
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Hi, according to the provided information, we can see that your account "shivbhagat" is KYC verified and is in an active status. If you have any further queries please reach out to us.
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                      My account was blocked and they blocked my withdrawals too. I contacted them many times but there is no proper response there side. I'm new to this platform I was invited by one of friend in my office and I just played for week then I'm tried to withdraw my money they are blocked me without any reason . I have 15465/- in my account please refund my amount.so refund my money back and unblock my account. the one which I added in my account that upi id is not working now. Refund my amount to below mention account details.

                      user id: firep43idooj
                      Account no:[protected]
                      IFSC Code: KKBK0008077
                      Account holder name: Talari Gopal
                      +1 photos
                      RummyCircle.com customer support has been notified about the posted complaint.
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                        I'm getting eroor like "validation failed. User doesn't exist". My user id : [protected].
                        Can you please help me on this and please let me know how to resolve this issue.

                        Thanks,
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Hi, do not worry, we are here to assist you. Kindly share your username along with your registered email address at [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Iam not doing any Voileted sir but account blocked on 9 march 2023 .they are said irregularities of your account and suspend permanently sir... But my account have a 1427 rupees sir still my account is not refund to my bank account sir... Please check and solve my problem sir...iam asking so many time contact to fair play team they are said only irregularities of your account and suspended. Please refund my money sir
                          my game id ; nightzlt3v0a
                          email id ; [protected]@gmail.com
                          Mar 22, 2023
                          Complaint marked as Resolved 
                          my problem solve
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on RummyCircle. We have initiated the refund of your available balance into your registered bank UPI ID, the amount will get credited within 5-7 working days into your bank account. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
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                            Address:Maharashtra

                            My account blocked I am not fraud I am just loging another devices please sir help me and unblock my account
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Hi Swapnil, do not worry, we are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
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                              I am getting these advertising messages from phone no. [protected] I am unable to block the no. Please stop this ASAP
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Hi, we are here to help. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same.
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                                I am complaining against your spamming calls and messages from rummy circle. They are disturbing me. I have many other important calls to come and i cant handle this with anymore. I didn't gave access to call me or message me in rummy circle.
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Hi, we are here to help. Kindly share a screenshot of the messages you're receiving with your mobile number on [protected]@rummycircle.com for further assistance on the same.
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                                  I open an account and do all verification successfully, then added money and played, I lost money more, at last I trying to withdrawal some amount, but that time rummy circle, reject my withdrawal& blocked my account too and said, need proper proof, etc ... My question is, " why rummy circle didnt ask these proof, etc ... Before I adding money, why allow to add money, which means, they try to cheat innocent people "
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Hi Fathima, do not worry, we are here to assist you. Kindly share your username along with your registered email address on [protected]@rummycircle.com so that we can look into this. Regards, Team RummyCircle.
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                                    They are calling me from Different numbers. Spam calls and messages from different numbers like credited 90000 to your account. I blocked atleast 40 to 50 numbers of there. Still they are calling from different numbers. Please block them .
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Hi Bharatesh, do not worry. Kindly share your query with your phone number on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
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                                      Address:Karnataka
                                      Website:Fairplay rummycircle.com

                                      Sir when I will go to play Rummy when showing my account is blocked .In my 1003 rupees please refund
                                      +2 photos
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Hi Om, we request you to kindly provide a copy of the bank passbook from your registered email address on [protected]@rummycircle.com. Please note that the bank account number and the account name should match that registered with RummyCircle. Regards, Team RummyCircle.
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