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RummyCircle.com Complaints & Reviews

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Last updated Apr 21, 2024
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RummyCircle.com reviews & complaints(2462)

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M
Mohd jafir 234
Apr 21, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Address:Online game

Sir I have already many times email and message rummy circle but rummy circle not open my account rummy circle send me Same message all time if rummy circle not open my account sir I need my refund I need my withdrawal please🙏 help me to my refund sir rummy circle ignore me please help me to my refund sir
Email I'd [protected]@gmail.com
+20 photos
RummyCircle.com customer support has been notified about the posted complaint.
Apr 25, 2024
Updated by Mohd jafir 234
Rummy circle not initiate my refund sir my kyc is already done my bank details already add please initiate my refund please help me to my refund I try to message rummy circle last 25 days but no solution come please sir help me to my refund I add 5000 thousand in my account I lost my money I am totally confused I need my refund please help me to my withdrawal balance my withdrawal balance is Rs 14408
Name mohd jafir
Email I'd [protected]@gmail.com
Apr 27, 2024
Updated by Mohd jafir 234
Please sir help me to refund rummy circle block my account three times first time block my account and open my account why rummy circle open my account first time if don't want to play and again second time block my account and again open my account why and again second time open my account I add my account 3000 thousands to play cash game I won the money I want to withdrawal balance but rummy circle don't want and they are block my account third time they don't want to withdrawal balance please help me to my refund sir I need my refund rummy circle block my account without any reason they say to me your account is linked to multiple accounts it's not real reason sir they send same message all time they are ignore me please help me to my refund sir
Name mohd jafir
Email I'd [protected]@gmail.com
Apr 29, 2024
Updated by Mohd jafir 234
Rummy circle block my account three time if you don't want to open my account why you open my account first time and again you are block my account second time and again you open my account why and I add 3000 in my account I play the game I won the money and you are again block my account third time and you are not open my account you are not initiate my refund you are cheat me I lost my money you want taking my money you are not initiate my refund my kyc is already done my bank details already add my rummy circle account but you are send same message all time you are ignore me you are not solve my problem I need my withdrawal balance
Apr 30, 2024
Updated by Mohd jafir 234
Rummy circle not initiate my refund sir they are ignore me they are send same message all time your account is linked to multiple accounts its not main reason rummy circle block my account three times two times rummy circle open my account if rummy circle not want to I play cash game in platform why they are open my account two times I add lots of money in my account now third times rummy circle block my account without any reason and I'm unable to play cash game or withdrawal my balance please sir help me to open my account if rummy circle not open my account please help me to my refund I need my refund sir please I try to message rummy circle last one month but no solution come they are ignore me please help me to my refund my kyc is already done my bank details already verify please help me to my refund sir
Withdrawal balance Rs 14408
Name mohd jafir
Email I'd [protected]@gmail.com
Upi I'd [protected]@ybl
Hi Jafir, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
Mohd jafir 234's [Complaint's author] reply, Apr 25, 2024
Please initiate my refund sir I try to message you email you last one month but you are not solve my problem if you are not open my account please initiate my refund I need my withdrawal balance
Hi Jafir, we understand your concern, as mentioned before we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
Mohd jafir 234's [Complaint's author] reply, Apr 28, 2024
You are send same message I understand ok don't open my account but initiate my refund I need my withdrawal balance
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    E
    Epsinu8
    Apr 16, 2024
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    Hello team,

    I have played turbo rummy 2000 rupees deals. Almost 6 tables other 2 players involved in collusion and cheated me. Have lost money 12000 rupees.

    Sent email to rummy circle support along with screenshots of Game Id and players names. And video clips as well on 31st March. The tickets : 22425321, 22432747, 22430218were created But still now no response yet. Not provided refund. This is fraud application. Lost lakhs till now. don't play. They give adds simply. No one win money this site.
    RummyCircle.com customer support has been notified about the posted complaint.
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      parulbenpatel
      Apr 10, 2024
      Apr 16, 2024
      This thread was updated on Apr 16, 2024
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      Tds not pay

      Rummy circle game account rs 30000 tds deducted but rummy circle not itr file and tds pay government only 2000 pay certificate this is big fraud and this is not statement last 1 year rummy circle account 31/03/2024 11.50pm rs 30000 tds deducted seen but all old record delete and don't pay government please this problem my itr stand by my itr only 2000 seen tds this is big fraud please solution my problem and rummy circle dont support and...
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      afroz9235
      Apr 5, 2024
      Apr 5, 2024
      This thread was updated on Apr 5, 2024
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      Account blocked-investigation

      Account blocked on 22/2/24...sent mails... Said investigation going on... I don't know why rummycircle taking this much of time to investigate an account... When my account gets activated??...
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      M
      Mahendra 160
      from Mumbai, Maharashtra
      Mar 29, 2024
      Mar 30, 2024
      This thread was updated on Mar 30, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      8169541612

      Validation failed user does not exist on this mobile number [protected] please resolve this issue...
      +1 photos
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      A
      Mar 25, 2024
      Mar 25, 2024
      This thread was updated on Mar 25, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My id blocked

      I have been playing the game for a long time and suddenly my id was blocked and I am not allowed to withdraw the money in my game wallet....
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      ushasri3105
      Mar 25, 2024
      Mar 28, 2024
      This thread was updated on Mar 28, 2024
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      Arbitrry changes in terms & conditions

      Website:rummycircle.com

      Sometime in Sep 2023, rummycircle.com imposed an upper limit on instant daily withdrawals, without intimating the customers the actual reasons for such restrictions. Before Sep 2023, there was no upper limit on instant daily cash withdrawals.

      When queried by email, they just quote that it was done due to "regulatory requirements" without amplifying what exactly are those regulatory requirements and who imposed those regulations....
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      Kailas tayade
      Mar 25, 2024
      Mar 25, 2024
      This thread was updated on Mar 25, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Gem login nahi ho Raha hai

      Address:Rummy crcle

      Login nahi ho Raha hai...
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      Shuchirai
      from Ahmedabad, Gujarat
      Mar 21, 2024
      Mar 23, 2024
      This thread was updated on Mar 23, 2024
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      Account blocked for no reason

      Dear Support
      My username is shuchirai
      My KYC is already verified by the company

      I am a genuine player of rummy circle since more than 12 years and have never done any activity against your terms and conditions then also u have blocked my account.kindly unblock it....
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      Sitaram saini 123
      Feb 29, 2024
      Mar 1, 2024
      This thread was updated on Mar 1, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Rummy circle rejected my withdrawal and block my account

      Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

      Dear sir please help me rummy circle rejected my withdrawal in 20 hour and block my account without any reason sir I'm totally confused I don't know anything why rummy circle rejected my withdrawal and block my account sir please help me to initiate my refund I need my withdrawal balance sir
      I lost my money sir if rummy circle not initiate my refund sir I suicide I'm very poor I add lot of money in my account and rummy circle rejected...
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      kiransynergy
      from Bengaluru, Karnataka
      Feb 27, 2024
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
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      Account Related/Unblock

      Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.
      Website:www.rummycircle.com

      Dear RummyCircle Team,
      This is userid-kiransynergy, Name- Laxman Kumar Behera, Privileged Customer for more than a Decade with Rummycircle.com.

      Unfortunately you have blocked my account without my consent. I tried calling your customer support but it's not reachable and also I mailed many times the same reply going on that " answer/query mentioned in previous mail".

      When ever i get free time i love to...
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      Akshay Kumar Bag
      Feb 16, 2024
      Feb 17, 2024
      This thread was updated on Feb 17, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Money refunding

      Address:Gadramunda

      I m not satisfied with your app
      So kindly I request to refund my money...
      +1 photos
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      D
      Dinesh bache
      Feb 15, 2024
      Feb 17, 2024
      This thread was updated on Feb 17, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      About withdrawal problem

      Address:Dinesh bache house at bapahetwadi post barahali tq mukhed dist nanded

      ..
      As per above mentioned subject I am dinesh bache..
      My email id is [protected]@gmail.com.
      I am using rummy circle since last 3 years..
      I was already with amount using same bank details and pan card ..
      But now rummy circle says this documents already exist with another account..
      So please help me out from this..
      I was sent mail also to rummy circle but my problem wasn't solved.....
      +1 photos
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      V
      VIJAYA_V_
      from Dindigul, Tamil Nadu
      Feb 13, 2024
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Unblock Related

      Website:[email protected] & [email protected] & www.rummycircle.com/special-bonus-offer-2000-r.html?pid=gadwords_af&af_pmod_priority=equal&af_pmod_lookback_window=7d&is_retargeting=true&u

      Hii Sir,

      User Name:ManiJo
      Email: [protected]@gmail.com

      Yesterday I played 101 Pool 250 Match,

      I have low Point At The Time,

      But Suddenly Your Account has been blocked, I am shocked,

      After I contact [protected]@rummycircle.com
      [protected]@RummyCircle.com

      So many Times asking I have mail
      But Reply was Only one Message repeat...
      +4 photos
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      T
      tststs12
      Feb 13, 2024
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      To activate my blocked account

      Sir I have playing since last 6 years. I am genuine player. But you blocked my first account [protected], after this I create one more account by [protected] after blocked this I create new one by [protected] so I don't involved in any fraud but I want play rummy circle bcz I have ever seen transparency and genuinely fair game policy only in rummy circle app. Plz activate any one of the above mentioned accounts. I promise you I play with fairly...
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      Ak1707
      from Pune, Maharashtra
      Feb 13, 2024
      Feb 13, 2024
      This thread was updated on Feb 13, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Validation not done

      Address:Pune
      Website:Rummy cicrle

      Dear Sir,
      Validation failed user does not exist this error show only i was working on Google but 1st time OTP not show in mobile 2nd time OTP incorrect that is why my account not open...
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      Aitishisha
      Feb 11, 2024
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Want to change my mobile number

      Address:Upper lumparing lumsohphoh

      I just want to change the mobile number in my account...
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      iselva2392
      Feb 7, 2024
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Blocked my account before withdraw my amount

      Address:RummyCircle.com Head Office Address P.O.Box 17640, Malad (W) Mumbai Mumbai City District Maharashtra India 400064

      I have rs 19172 in my rummy account and not able to withdraw.. because team has blocked my account. I need my money..

      My id iselva2392...
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      senthil10711
      from Pudukkottai, Tamil Nadu
      Feb 2, 2024
      Feb 4, 2024
      This thread was updated on Feb 4, 2024
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      Unblock game account

      Hi my game I'd kanishka666 I have lost lots of money with out any reason they blocked my account have me unblock my account...
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      senthil10711
      from Pudukkottai, Tamil Nadu
      Feb 2, 2024
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      Blocked my without any reason

      Hi sir my game I'd kanishka666 I have lost lots money suddenly they blocked my account please help me for my email I'd m.[protected]@gmail.com...
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