RummyCircle.com Customer Care
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 47%
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674
COMPLAINTS

RummyCircle.com Customer Care

Play Games24x7 Pvt. Ltd.

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Address
P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
47%
Complaints
674
Pending
124
Resolved
285
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RummyCircle.com Complaints & Reviews

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Rummycircle.com — not play cash game and no withdraw

 Muthuvel994 on Mar 18, 2019
I am not playing cash games and tournaments. Play only practice games.. I am not withdraw my amount. Me uploaded my aadhaar card but not verified. Mobile number and email id verified.. Please resolve problem. I am playing games and withdrawal my amount. My email id [email protected] User name: muthuvel 994. Please check and solve the problem shortly....
Complaint comments  Read comments Complaint category Other

Rummycircle.com — rummycircle.com closed my account without my mistake

 Suresh394617 on Mar 17, 2019
Hello. Dear all the people who r playing rummycircle. I want to tell u onething. I am playing rummycircle since 2 years. I had somany doubts on this company and i dont know why i cannot win the money in rummycircle. I won some amount in ace23, junglee rummy. But i cant win in rummy circle. Somany people told me that rummy circle is fake company. But i didnot belive them. But one month back what they did to me that make me realize that yes 100% this is a cheating company. Without my mistake they closed my account and capture my money without inform me. I send somany mails to [email protected]
Complaint comments  Read comments [4]Complaint category Online Games

Rummycircle.com — didn't opening my account

 Atharvaa on Mar 17, 2019
User id : suryaa2019
Email id: kingdom [email protected]

My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account from yesterday onwards. How long will it take to clear without informing us please don't block our account,......
Complaint comments  Read comments [1]Complaint category Other

Rummycircle.com — reclaim my account

 Atharvaa on Mar 17, 2019
My account was closed how to reclaim my account, i didn't play the cash game please help me, i had mistaken for applying one bank account for two rummy account, it's my mistake how to change the bank account help me,,, i didn't withdraw my money to my account it is urgent need for my daily consumption help me and and provide account,, i change my account...
Complaint comments  Read comments [1]Complaint category Other

Rummycircle.com — my account permanently close

 Narendra Raju on Mar 17, 2019
Please my rummy circle account (Nraju9999) permently close, because more lose money, present my account not opening, more times mail to rummy circle ([email protected] circle.com) but not response, please my account close and my amount refund to bank, my account balance 2000/-, and more times call to rummy circle ([protected]), but not respond please my money deposit my account, ofter close to my account....
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — y may close id

 Shaikh Sajjad on Mar 16, 2019
Account closed automatically please resolve immediately.
Otherwise i will register criminal complaint.
What is the reason for closing account without information.

Id = siyamwala29
Also i transferred rs.7000 on last 1day but that amount in not credited my account it will be return to my tummy account why???
R u cheated your customers?...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — not a play cash games and stopped the transaction and withdrawal

 Kkc Harsh Pashte on Mar 16, 2019
My account is not able to the play cash games and transaction. Not available withdraw. Please inform me. My account username is harshp2000. My account balance is 80000. Plese transfer to my bank account. My account no [protected]. Ifsc code mahb0000907. Please solved the problem. I have already send the your customer. But not solved the problem. I have going to the consumer court. Pleae solved the problem....
Complaint comments  Read comments Complaint category Other

Rummycircle.com — they are cheating people

 chandusmart1515 on Mar 16, 2019
Hi this g. Srinu. I am playing on rummycircle since 4 months. And i gain 48117 rupees. When i am going to withdraw money they mailed me like"you account is under investigation." they are saying
You are not satisfied to pre age related conditions like that. If i don't have 18 years how can they verified my account. How can i withdraw money. If i don't have 18 years that account actually it is not opened right. Aftering 2 months still it shows same message.
And they don't have proper customer support. They are not even respond to our mails. I am the not only one person. There are so...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — cash game not open and withdrawal cash reterren my account

 Jain Chakkalackal on Mar 14, 2019
Not open cash game. Jain471my user name, other account (Jain003, jain 537,) plese canceled. My phone no.. Aded that account's. Please cancle that account i will start my pho:no use my jain 471 username account. Please help. And account cash not withdrow my bank account then cancel my account this cash not coming my account. Or plese add all languge in this site...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — my account closed how to get my withdrawal

 Prasadvara872 on Mar 14, 2019
Dear sir,
My account has been closed I had a balance of 100 and I had a withdraw balance was 10064 and 2084 plse convey I am a fair player sir.i have put withdrawals with that account my account ID:prasad49222 plse convey why my account has been blocked I don't know Iam a fair player I have put a withdraw last Ni8 and my account has been closed so ples convey sir I need to complain sir plse give my money...
Complaint comments  Read comments Complaint category Banks

Rummycircle.com — my username will suddenly closed pls open my account

 Viji07 on Mar 12, 2019
My username [email protected] my cash 314 pls open my account otherwise i will appeal for highcourt. I will complain for police station pls open my account. Pls help me, pls help me, pls help me, pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me pls help me......
Complaint comments  Read comments [2]Complaint category Other

Rummycircle.com — closed my account without settled balance amount

 Razz1010 on Mar 11, 2019
I playing cash game last three days.. My account has been closed regarding improper doc.. Please reopen my account it has amount balance 1003₹
I want u to contact me through phone otherwise i go court.. To take a legal actions on rummy circle i has prof that i have add money prof. Becoz of ur app hanged out for while wen i was submitted document. It select wrong doc to pancard instead of aadhar card
User id-razz1010
Email-sekhar. [email protected]
Mobile-[protected]...
Complaint comments  Read comments [2]Complaint category Online Games

Rummycircle.com — they have closed my account without settled balance amount

 Razz1010 on Mar 11, 2019
I playing cash game last three days.. My account has been closed regarding improper doc.. Please reopen my account it has amount balance 1003₹
I want u to contact me through phone otherwise i go court.. To take a legal actionson rummy circle i has prof that i have add money prof. Becoz of ur app hanged for while wen i was submitted document. It select wrong doc to pancard instead of aadhar card...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — my rummycircle account is closed please reopen my account

 dharppa on Mar 9, 2019
Dear sir
My rummycircle circle acount user name is dhareppa9258 is closed. My i request you sir please reopen my account immediately and sir i win 70000 rupees on mydreem11 of 8/3/2019 and my account is closed 9/3/2019. Sir i am totally disappointed of this issue please reopen my account sir thanku
(My user name is dhareppa9258) and sir i am the tru player of rummycircle and i am not do any cheating of game so please reopen my account...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — about opening account

 Suresh394617 on Mar 9, 2019
I send u hundreds of mails to the [email protected] from my registerd email. U didnt even respond to any of them. Its been over 25 days. Still there is no solution to my problem. U r showing highly disgraceful and disrespectful behaviour towards ur custemers. I am done with u. Now i can see the true colors of ur company. Without my mistake u closed my account and capture my money. 100 time i asked u the reason for closing my account, u didnt reply to me. How can u said that u r a best platform for rummy. No u r not. Very poor custmer services. Howmamy days u need to check my account. Its...
Complaint comments  Read comments [3]Complaint category Online Games

Rummycircle.com — unlock my a/c jitu 1716

 gharat jitendra on Mar 8, 2019
From last 2 days i am following with fairplay mail id and risk support mail id also raised request 2139889 but still no positive feedback n resolution recd from your end.

Request you to pls unlock my rummy account

No response recd on phone also, i think this company is making people fools
As i have raised withdrawal request in it for rs.500 the status of the request is aaproved but still no cash credited in my account

Please do the needful

Jitendra gharat
[protected]...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — about closed my account

 Suresh394617 on Mar 5, 2019
Guys.. Im 100% sure. Rummycircle.com is a fake company. They all r absolute and epic cheaters. Without my mistake they closed my account and robbed my money. They didnot even respond to my loads of messeges. I submitted all my proofs to [email protected] they didnot respond. Its been above 20 days. Incontinuosly told them about my problem. They didnot even care or reply to my messeges. Now u can understood how quicky they r responding to their custmers. This is how u treat ur custmers. How can u told us we provide the best rummy experience. No u r not. U r fraud. U r really big cheaters....
Complaint comments  Read comments [2]Complaint category Online Shopping

Rummycircle.com — cash game apk error loss my money

 zsmziyndha on Mar 4, 2019
Dear sir play cash game winning time game lobby not visible loss of money 5000 ago not my problem game play winning time lobby not visible share screen shot (3 days i am waiting no response and complaint again) share my screen shot customer care ticket id - 2113700 reply to solve the issue only but no solve till loss other 250 rs game lobby kindly help me...
Complaint comments  Read comments [3]Complaint category Online Games

Rummycircle.com — withdraw cancelled

 Ammaff on Mar 2, 2019
Sir my username is amma51 sir these rummy circle people have closed my account and cancelled my withdrawal I have kept RS 5000 for withdrawal they have cancelled my withdrawal sir i have already kept my bank passbook and my pan for verification even though they haven't verified my proofs sir I have kept many mails to rummy circle but none has responded to my mails sir I Rey you to please open my account immediately and please allow me to withdraw my money and allow me to play cash games please solve my issue as soon as possible sir I have been submitted my verification proofs also...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — withdraw cancellation and not able to play cash games

 ragul8238 on Mar 2, 2019
Yesterday march 1, i withdraw cash from rummycircle account, but today it is cancelled and now i cannot play cash games also. I cannot to withdraw money also. My account is locked by your side. What is the problem? Why you lock my account? I want my money so please rectify my problem immediately. My username is ragul8238 please rectify it quickly. Thank you...
Complaint comments  Read comments [1]Complaint category Education

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