RummyCircle.com Customer Care
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 66%
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COMPLAINTS

RummyCircle.com Customer Care

Play Games24x7 Pvt. Ltd.

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P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064

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Customer satisfaction rating
66%
Complaints
828
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23
Resolved
538
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RummyCircle.com Complaints & Reviews

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Rummycircle.com — im getting links about rummy, im getting irritation about this,

 Raviken555 on Nov 11, 2019
Im gettings links like to shre monry in rummy and im getting with different phone numbers repeatedly,
Please i wanna stop this rummy play messages..
Im getting an option to pay and play like i need to get registered there and to pay the amount to play
I dont know how im getting this messages whiteout registrating myself..

I seriously demand and i complaint this to take serious and severe action on them...
Complaint comments  Read comments Complaint category Other

Rummycircle.com — they took my winnings.. and closed my account

 fk11 on Nov 11, 2019
Sir,
I'm a rummycircle user last one-year i played rummy with this website i referred 7-9 people. Every thing is fine.. The problem is i'm going to withdrawal my winnings the bank transaction took 3- 4 days.. And i'm a golden club user.. But my friends reffered by me they are bronze club only they got immediate cash transfer within seconds. I complaint lot of times with this issue but still its not cleared.
Now i gave withdrawal request 4days ago 07/11/2019. But still no actions.. I didn't received my winning money.. And they closed my account as well.. I mean before winnings transaction...
Complaint comments  Read comments Complaint category Other

Rummycircle.com — my account was closed for security reasons not opened cash games and transactions to my account. please help me. clear the problem please

 harinara1902 on Nov 4, 2019
My account was closed for security reasons not opened cash games and transactions to my account. Please help me. Clear the problem please respond sir my account was closed for security reasons not opened cash games and transactions to my account. Please help me. Clear the problem please email my account was closed for security reasons not opened cash games and transactions to my account. Please help me. Clear the problem please;[protected]@gmail.com user name:harinara1902...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — account problem, withdraw

 Senthilkumar9080175058 on Nov 2, 2019
My account is blocked, kyc exchangeing problem, cash withdrawl problem, add cash problem, so please kind unblock my account sir, my account has 20000 rupees please unblock and why told contest. Rummycircle.com. Please avoid that i open 3 account the 3 accounts has blocked so please unblock the problem got a long time my email i'd is; [protected]@gmail.com
Password:[protected]@12...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — robots play

 John Regi on Nov 2, 2019
Rummy circle i found out how take away money. Robots will play as soon as money is credited.. You with allowed to play with real player after certain matches.. I can't figure out how many... But sure first few matches as soon as you enter you will lose.. You can check that... So when you are in loss you will allowed to play with real player.. Again if you gain... Next time when you enter robots will play.. Finally all money goes to rummy circle... Please check this all user and spread this.. Greedy is ok but thus too greedy by rummy circle.. Everyone can check what i said above.. I know names if...
Complaint comments  Read comments Complaint category Online Games

Rummycircle.com — change to my name

 MuthuKumar. P on Nov 2, 2019
Please change my registered name massmks. And use this new name (Muthukumar p). Because i upload my adhar card for id proof but it was rejected because my rummycircle registered name and pan card name not same. My all id proofs have same name as muthukumar p. So change my registered name and put muthukumar other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou....
Complaint comments  Read comments [1]Complaint category Other

Rummycircle.com — my account has been closed without valid reason

 krishchow123 on Oct 29, 2019
Hi Team,

My user id is : krishchow123 and registered mail id is krish.[protected]@gmail.com.

I have been using rummy circle account past two years, but six months back they have been closed my account without my permission and not giving proper reason. I have lost around 10lacs in that. So please do needful otherwise I will go for consumer court with all the details.

Thanks,
Krishna Mohan...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — my account was blocked please reopen it

 Yendrembam on Oct 25, 2019
Sir my rummy account was blocked before one month and i lots of complaint about my account problem you reply me your account was multiple accounts that is why you blocked my rummy account i understand but my current account is [protected]@gmail.com i was used this account only and i sincerely play the game i am not a fraud person so please help me to reopen my rummy account [protected]@gmail.com and blocked any other account i hope you will be solve my problem immediately...
Complaint comments  Read comments [2]Complaint category Online Games

Rummycircle.com — account blocked anand 7811

 anand7811 on Oct 23, 2019
My account is closed specifying that i have accumulated with another player and violated fair play rules. But in fact i didn't commit any such things specified by the fair play team. Its a false accusation on me. I have been written so many emails and received auto response that saying i dis obeyed fair play rules which is certainly wrong.

I am requesting again to verify the games played by me with the mentioned player which you specified as i was played with him/her.

Please specify the number of games i played with that person and game details for which you felt...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Rummycircle.com — withdraw my amount

 Lakshmi Nagarjuna Ganta on Oct 21, 2019
Hello sir,  
User name:jack56673

Sir, i have 8100 rs in my account and it has been closed since15.06.2019 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem. Suppose i[censored] are not reopen my rummy circle acount then transfer my cash 8100rs to my bank account....
Complaint comments  Read comments [1]Complaint category Banks

Rummycircle.com — account is closed and total amount is not reflected

 Pradeepchavan523 on Oct 21, 2019
Hi sir,
Rummycircle.com

My account details
User id:pradeep18857
Amount: rs. 19000

I have earned the amount like around rs.19000/. While playing the game they are automatically closed my account.

The amount is not reflecting it's showing rs.0. They are automatically deducted my amount and they r not allowing me to transfer.

So i want my money back that is around rs.19000
So please help me out....
Complaint comments  Read comments [2]Complaint category Online Games

Rummycircle.com — account disabled and not refunded my amount

 Pappu Pappu on Oct 20, 2019
Hi,

My user name is pappu644655. My account is disabled and not refunded my balance amount 1lakh rupees. They are not responding to my mails. Call connection also blocked.

They sent an email saying, we are closing the account and the balance will be refunded to registered account with in 5 to 7 working days.

I got the mail on 3rd october, still didn't get any refund and not replying to my mails.

Please do the needful....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Rummycircle.com — daily spamming

 Anurag 7 on Oct 20, 2019
Hello,

I get spams daily from rummy circle

Sometimes from bv-gamezzz, sometime from bv-getcsh, and some more.

On clicking the link, before it gets redirected to rummycircle.com, it briefly shows a tracking. Salesleaf.com.

Please have them stop spamming despite my sending email from their contact us page.

Thank you....
Complaint comments  Read comments [3]Complaint category Online Games

Rummycircle.com — edit of date of birth

 King104404 on Oct 18, 2019
My user name was entered as king104403, while providing personal information, it shows date of birth entered wrong how i can know that my date of birth is entered pl send or give option change of of date of birth l forgot my date of birth is entered to profile name king 104403, pl provide or send via email without fail please give me the date of birth that i entered to rummy circle app to play cash game or withdraw my cash amount and also i submitted my application kyc the main problem is i want my date of birth which entered to profile was forgotten pl check my profile and send my birth date entered...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — for security issues account closed resolve it

 VIKEE VIGNESH on Oct 17, 2019
My account I'd is vikea2126 . Am having only one account since yesterday I have withdrawn rupees 500 today it is rejected and also I cant play cash games
So please clarify it for me and resolve the issues as soon as possible
Am maintaining this rummycircle account for past 5 years and I deposited many times and withdrawn successfully many times this is the first time am facing this kind of issue process it soon otherwise I will take some severe necessary action legally...
Complaint comments  Read comments Complaint category Other

Rummycircle.com — my account is blocked and I cannot withdraw my money or play cash games on my rummy circle account.

 Sayeeda Asgeri on Oct 14, 2019
My account Zezz9 is blocked for no mistake of mine and my rs. 20600 odd money is blocked neither I can withdraw or play with it when I try calling customer care they aren't answering my call and the machine says to wait an executive will attend for hours n hours and one attends when I complaint via mail I don't get any proper reply and I was assured a call back from the rummy circle team and now it's more than 20 hours I haven't received any call from the team that is really unprofessional from the Rummy Circle part.
I don't understand why they have grabbed my whole 20000 change and no allowing...
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — my account reopen

 Basavaraj Kalavvagol on Oct 14, 2019
. Basavara9497 account id please open my account id i have 2203 amount my i'd otherwise something problem my account id blocked reffer friends all id not working but some id id proof submit and some people id proof not submit please help me my account reopen please i requested clear my account id screen shot uploaded please help me please help me, please help me....
Complaint comments  Read comments Complaint category Other

Rummycircle.com — account has been suspended

 sats3420 on Oct 15, 2019
Dear Sir,

My account username is sats3420 has been suspended from last 25 days almost.i unable to play cash games or any trasaction.number of times i contact to support team but improper response is from you.so many times I mailed to fairplay team but they replied me to ask bring frinds to upload their documents but they do not specify the name of friends so I can ask them. Also I have asked my bringed friend and all them uploaded their documents.please unlock my account asap.or give me other solution to activate it....
Complaint comments  Read comments [1]Complaint category Other

Rummycircle.com — please deactivate my account

 samanthaabi on Oct 12, 2019
Hello sir,
My account problem so you have my account blocked. So i have open another account.
But my details are important please delete my account permanently
My id; samanabitha
My last withdraw 300
My account current money 381rs
Another one please resolved my account this is my main account.
Please reopen my account or delete my account permanently
Thank you sir....
Complaint comments  Read comments [1]Complaint category Online Games

Rummycircle.com — I am complaining about withdrawing cash

 [email protected] on Oct 11, 2019
Didn't have multiple accounts and i am free to provide the required documents to verify my identity
Please allow me. I am a genuine player, i love playing rummy, rummy circle is one of the best gaming site
I added 4 k in my account and won some money, when i was going to place withdrawal request
It s not opening and saying account is blocked
I didnt have multiple accounts and it's my one and only account, normally i used to play rummy culture, from the suggestion of my friend i started playing one day before...
Pls check onceee about my isssuee......
Complaint comments  Read comments Complaint category Banks

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