RummyCircle.com Customer Care
Play Games24x7 Pvt. Ltd.
Customer satisfaction rating: 23%
Submit a Complaint
316
COMPLAINTS

RummyCircle.com Customer Care

Play Games24x7 Pvt. Ltd.

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Address
P.O.Box 17640, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
23%
Complaints
316
Pending
9
Resolved
68
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So far so good - The company responded to our notifications and is working on resolving complaints.

RummyCircle.com related photos (74)

RummyCircle.com Complaints & Reviews

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RummyCircle.com — I am complaining about the fraud carried out during game.

 Ganesh004 on Nov 19, 2017
Guys..Trust me these rummy circle seems to be a big fraud.It says there has to be one pure sequence and the rest sequence can be done with jokers.I have attached a proof as the screenshot as how they calculate the points and take away your money inspite of your correct sequence.

Details as per the screenshot.

In game Id 991394694.I have attached one pure sequence of diamond as 6, 7, 8 and one sequence of 'A' as diamond, spade, club and heart.So my points should have been calculated as 36 as per remaining cards however still they have calculated the A inspite of being...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — rummycircle.com my account closed my

 Raghuveer bendkhale on Nov 19, 2017
RummyCircle.com — my account closed
Dear sir/madam
My username is raghuveer135
I can't play my cash game, it's reason my account closed for security purposes.
Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — my account closed my username 6419

 Syed Fayaz Umar U on Nov 15, 2017
Dear sir/madam
My username is syedsham6419
My mail id syedsham916@yahoo.com
I can't play my cash game, it's reason my account closed for security purposes.
Kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
Complaint comments  Read comments Complaint category Police

RummyCircle.com — reopen my account

 ritu19617 on Nov 14, 2017
Sir rummy circle team cheat with me. I upload my bank acount detail 5-6 time which is visible clearly. But rummy circle team not open my acount. I also want change my bank acount detail and all other detail but team not provide me proper link. Team say to upload clear copy of bank passbook. But i already upload clear copy of bank passbook 5-6 time. Pls take any kind of action...
Complaint comments  Read comments [1]Complaint category Computer Software

RummyCircle.com — my account closed.. how to reactivate

 arun1353 on Nov 11, 2017
My id;arun1353 mail id:arunselvam. Svr@gmail.com..in 7th november my friend send one message just for fun... I dont know... Please reactivate my account... And my money 1000rs there in my account... Please activate my account... What the procedure to reactivate... Please reply with my mail id... Thanks and regards arun... My account reactivte if possible or not... Otherwise atleast send my cash in my account......
Complaint comments  Read comments [1]Complaint category Online Games

RummyCircle.com — not open my account

 elaharshan on Nov 8, 2017
My username id is pallav1387
Emil is elaharshan@gmail.com.com
My account not opening and my account balance 778 some balance my amount not withdrawal please my amount wirhdral me
My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing......
Complaint comments  Read comments [5]Complaint category Online Games

RummyCircle.com — deduct money from my rummy account

 baluamberkar on Nov 6, 2017
You i am chandrashekhar i have account in rummy circle. My user id is balu amberkar. My account closed before one day. Approximately four time my account closed. Got felling sad, why my account closed without any reason, help me please. My kyc document are also verified successfully then why my account closed at four time in 1 month, please help me
Thanking you...
Complaint comments  Read comments [8]Complaint category Employers

RummyCircle.com — my rummy account id details

 Kona Narasing on Nov 4, 2017
Sir my acount (Konanarasing@gmail.com) has been closed since last 20-25 days
There is 807 rs balance in my acount. I give my bank acount no. Which is also link with his own acount. Because i have no bank acount. So what is the wrong if i give my bank acount.
If there is problem in bank acount. I want to give/upload other bank acount no. Pls sent me link. So that i change my all dstail......
Complaint comments  Read comments [4]Complaint category Work at Home, Part Time Jobs

RummyCircle.com — replace my amount

 manovalli on Nov 1, 2017
I will add case for rummy. But the amount not added. But debited the amount for account. Plz replace for amount. That detail for amount debited on purchasing amount 300*5=1500 and 100*1=100 one time for recovery then debited id purchasing amount othpg730410009389 amount=300
Othpg730410008952 amount=300
Othpg730410010537 amount= 300
Othpg730410013256 amount= 300
Othpg730410013780 amount= 300
Othpg730411038871 amount=100
Please replays for amount....
Complaint comments  Read comments [4]Complaint category Police

RummyCircle.com — my amount debited by bank and not added in my rummy wallet

 Karthik Thangaraj on Oct 30, 2017
My rummy circle profile name is karthikt3864... Last two times i am added two hundred rupees... These amount debited from my bank account... But not credited on my rummy circle account... I think u these game is forgery... I have lossed my amount many times... So don't these again and again... Please refund my amount of credit my rummy circle account as proper... Other wise i will take proper action... My profile name is karthikt3864...
Complaint comments  Read comments Complaint category Banks

RummyCircle.com — account closed

 ritu19617 on Oct 29, 2017
Sir my acount (Ritu19617@gmail.com) has been closed since last 20-25 days
There is 12000 rs balance in my acount. I give my husband bank acount no and pan card no. Which is also link with his own acount. Because i have no bank acount and pan card. So what is the wrong if i give my husvnad bank acount.
If there is problem in bank acount no and pan card. I want to give/upload other bank acount no. Pls sent me link. So that i change my all dstail....
Complaint comments  Read comments [1]Complaint category Other

RummyCircle.com — my account not working

 trsr225 on Oct 29, 2017
Withdraw amount not working my account is closed. Please help me my game be not working please i play game but not working how please i request me my cash withdrawal help costumers not reply please help me call me i request please understand me please please help me account open me
What the problem this is second time fast time same problem but account closed......
Complaint comments  Read comments [5]Complaint category Other

RummyCircle.com — cash game was not starting

 Bhaskar-rao Kandregula on Oct 28, 2017
Cash game was not starting and i already credited 200rs now it is saying that some u not satisfied the pre conditions and it is closing i can't play the game and i am trying to play but it is not acceptable. And it is saying for help go to fair play@rummycircle.com and i tried even that but the same was repeated so suggest me how to join the game thank you...
Complaint comments  Read comments [1]Complaint category Online Games

RummyCircle.com — account open

 josephrock on Oct 28, 2017
Dear sir, suddenly blocked my account so i cannot continued play with rummy circle so pls open my account in immideately... My account name is josephrock,,, my money 100rs kindly withdraw in my account so pls open in my account i interested play with rummy circle so pls immideatly open with my account... Pls immidiatly open in my accounting for
Thanking you....
Complaint comments  Read comments [2]Complaint category Online Games

RummyCircle.com — complaint about my closing account

 Mersal7296 on Oct 26, 2017
Hi... Am esakkimurugan.. Muruganstunner1996@gmail.com is my email id.. I have account in rummy circle.. My user id is mersal7296.. My account closed before 1hour.. What happened.. Please help me for open my account.. My account have ₹280 approximately.. Got feeling sad.. Why my account closed with out any reason.. Help me.. Please i want play rummy using of my user id (Mersal7296)...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — my account not working please call me

 Haritheju on Oct 26, 2017
Withdraw amount not working kyc not accept please help me my game be not working please help me i play game but not working how please i request me my cash withdrawal help costumers not reply please help me call me i talk me i request please understand me please please help me account open me
What the problem this is second time fast time same problem but account closed...
Complaint comments  Read comments Complaint category Online Games

RummyCircle.com — my account open

 Bajrangi2311 on Oct 26, 2017
Sir
My username id is bajrangi2311
Emil is cvsshingrigmail.com
My account not opening and my account balance 5100 some balance my amount not withdrawal please my amount wirhdral me
My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing...
Complaint comments  Read comments Complaint category Mobile Handsets

RummyCircle.com — I lose, 15, 00 000 lakh last one year

 sivakamal on Oct 25, 2017
I loss 15, 00, 000 lakh last one year ... this not good side ... i loss my father also ... i 'm, addicted for rummy .. i get personal loan 7, 00, 000 .. and my credit card ...my bank balance everything i loss... i'm going to attend suicide... i don't have any options... please friends don't play... it's my humble request... please friends don't play...
Complaint comments  Read comments Complaint category Credit Cards

RummyCircle.com — not able to withdraw money

 ritu19617 on Oct 25, 2017
My account (ritu19617@gmail.com)has been closed without any reason.and am not able to witdraw my winning amount.what is the main reason behind there.why my account has been closed.this account is my wife name and ac no is mine.so what is the problem .why i am not able to withdraw.pls resolve such type of a problem.i fase this type of issue since last few days....
Complaint comments  Read comments [1]Complaint category Banks

RummyCircle.com — rummy circle is not responding for emails and telephone

 Sravya G on Oct 23, 2017
Dear sir / madam rummy circle is not responding for me (Customers) in either way i have made withdrawl in rummy circle account 4days ago i didn't get my money and at the same time they are not respponding for me either way.. My withdrawl are cancelled by them and they are irresponsible in communication... I mailed them from the last 3 days they are not giving reply to me. Thanking you....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

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