Rummycircle — Blocked account

Shreyanvi

Jul 15, 2022

Address:

Mumbai

Please unblock my account. Because I was not played any violent game. I played fair and I was started to play rc just 6 months. Please unblock my account. Ny money was stucked. 22, 000/-i want to withdraw that money. Please activate my account.

+4 photos

Was this information helpful?

No (4)

Yes (2)

RummyCircle.com customer support has been notified about the posted complaint.

Jul 17, 2022

Updated by Shreyanvi Please unblock my account.

Jul 17, 2022

Updated by Shreyanvi You are not resolve my problem. So please understand my problem and unblock my account. I want to withdraw my money.

Jul 17, 2022

Updated by Shreyanvi My rummycircle name is beta1992

Jul 18, 2022

Updated by Shreyanvi Please unblock my account. How many days i am waiting for ur reply. Please help me to unblock my account

Verified Support

Jul 21, 2022

RummyCircle.com Customer Care's response Dear Shreyanvi,

Greetings from RummyCircle.

We regret to inform you that playing online Rummy and Fantasy for prizes from the Restricted State has been restricted according to changes in the state gaming laws. We are a law-abiding organization, and all our policies comply with the law.

It has been noticed that your Bank account number is registered from the Restricted state of "Andhra Pradesh" and any transactions on the same is not permissible by the law. In the light of the above-mentioned fact, we request you to provide a Bank statement or Bank Passbook of a non Restricted state. Once the documents are received and verified, your account would be activated to update the bank details for future transactions.

Regards,
Team RummyCircle

Jul 22, 2022

Updated by Shreyanvi Please in future I will not play rummycircle. But try to understand to activate my account. I had 22, 000/- Rs in rummycircle account. Please help me. Is any another way to withdraw the money. Please help me.

Jul 26, 2022

Updated by Shreyanvi Please try to understand my problem. Once my account will be activate I will withdraw my money. And delete rummycircle app from my phone

Aug 18, 2022

Updated by Shreyanvi Many other rummy games don't ask like this. Is this is fake. It's not fake plz unblock my account

Dec 10, 2022

Updated by Shreyanvi How can i provide bank passbook of non Restricted state. Please send the instructions.

Apr 30, 2023

Updated by Shreyanvi How to provide document from non restriction state. What is the process

Apr 30, 2023

Updated by Shreyanvi Will u please provide the process for withdraw my money from my blocked account