[Resolved] RummyCircle.com — 2 Account 1 account reopen

sandipsinh jadeja

Jun 10, 2021

Address:

Mumbai

I have 2 account 1 account Sandi 5836770 and 2 sandipsi2122 i complain account tu close sandi5836770 account and available balance in sandi5836770 account to transfer sandipsi2122 account and playing continue this account sandipsi2122 but last 6 day I don't log in to account sandipsi2122 account show closed plz help me reopen account sandipsi2122 he said balance transfer to account closed

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Aug 6, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Jun 10, 2021

Verified Support

Dear Player,

Greetings from RummyCircle.

Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle.com.

Hence, we have closed < sandipsi2122> and transferred the available balance to .

Request you to login and continue playing with account .

Regards,
Team RummyCircle.

For more information about your account status, kindly send an email [protected]@rummycircle.com