[Resolved] RummyCircle.com — Aadhaar details already exist . Need a Re- KYC

[Resolved] RummyCircle.com — Aadhaar details already exist . Need a Re- KYC

M MITHILESH MENGE Sep 9, 2022 Sep 13, 2022 This thread was updated on Sep 13, 2022

Hi Team Rummy Circle, I want to bring to your notice that I made an account on the rummy Circle app. Unfortunately i started playing without doing the KYC. Later, I tried doing the KYC and by mistake uploaded an aadhar card that already exists. I want to reset the KYC options to have control on the funds in my Rummy Circle Account. Requesting your support for a Re- KYC where I can upload my legit documents and have control on the funds in my account. Awaiting your revert. +1 photos Was this information helpful? No (1) Yes (2)
Oct 18, 2022 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Sep 13, 2022 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle. We wish to inform you that our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha1139dge > and transferred the available balance to < pawan3504171 >. Request you to login and continue playing with account <pawan3504171 >. Regards, Team RummyCircle.
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