RummyCircle.com — About refund withdrawal balance

RummyCircle.com — About refund withdrawal balance

T tststs12 Dec 13, 2023 Dec 15, 2023 This thread was updated on Dec 15, 2023

Sir my account blocked that reason given by yourside as due to multiple accounts linked with my account since my account blocked sent msg by you. But I ask when do you refund my withdrawal amount. I already updated new bank account. I remove my old bank account as given instruction by you. 22000 balance is there. Plz refund me as early as possible. Already 8 days completed but no action taken about refund what's going there. Plz looking towards my issue. +2 photos Was this information helpful? No (0) Yes (0)
RummyCircle.com customer support has been notified about the posted complaint.
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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 15, 2023

Verified Support

Hi, we understand your concern regarding your account, as mentioned earlier that as per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities which are against our company's policy. Hence, this account has also been closed, and you will not be allowed to play on Rummycircle. Regarding your withdrawable balance as the bank account linked with other accounts we will need your copy of the bank passbook to process the refund amount. We will request you to send the copy of bank passbook on [protected]@rummycircle.com. Regards, Team RummyCircle.

tststs12's [Complaint's author] reply, Dec 16, 2023

Sir I already sent my photo copy of passbook. But too delay in refund of withdrawal balance. Plz refund as early as possible