[Resolved]  RummyCircle.com — account automatically closed for no reason

My account has been closed automatically for no reason please resolve immediately.
Otherwise i will register criminal complaint.
What is the reason for closing account without information.
Balance 400 something are there.

Id: shapelessman
Id: mdj1989
Above mentioned both accounts are not working

Also i transferred rs.3000 2 days before but that amount not credited yet in my account, why???
Are you cheating your customers?

Please reply with solution immediately
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Mar 24, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < shapelessman > and transferred the available balance to < Mdj1989 > .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,

Fair Play Team

[protected]@RummyCircle.com
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