[Resolved]  RummyCircle.com — Account blocked and withdrawn request rejected.

Address:Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Hello,
My withdrawn request has been denied from you side.
i don't know when we lose the amount then there is no issue to add the amount in account but when we try to withdraw the winning amount you people reject it.

and you blocked my account without any Reason.

if you see any suspicious activity from my side show me the proofs in court.

I have all the proof and screenshot of my account.

if you not ready to Process my withdrawal request i will highlight this issue in consumer court / else take legal action.

I request to all cosumers who are playing online rummycircle please do not play .
use other apps rather than rummycircle.
before also i have complaint against rummycircle but consumer court also not taken legal action against them.

My Username is : narayan02003

Regards,
Narayan Padale
Contact No-[protected]
Was this information helpful?
No (0)
Yes (13)
Aug 16, 2021
Complaint marked as Resolved 
the problem has been resolved . Rummycircle email me and resolved my problem my account is now activated and my withdrawn amount is credited to my account.
RummyCircle.com customer support has been notified about the posted complaint.
Aug 13, 2021
Updated by Nitinpai32
Got email from rummy circle and they are Asking for bank passbook photo for bank details verification and same provided but getting robotic reply for every email.
still not activated my account and no proper response. like this they are not ready to activate your account so you cant withdrawn your winnihttps://www.https://www.consumercomplaints.inrummycircle-com-account-blocked-and-withdrawn-request-rejected-c2957370#ng amount .
Really shame for only 3000 Rs. you are cheating like this.
Verified Support
Aug 13, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We request you to kindly provide a copy of the bank passbook on this email for verification. Please note that the bank account number and the account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com

Regards,
Team RummyCircle.
Complaint comments 

Comments

My amount is debited from my bank account but it is not credited to my Rummy circle account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    672
    Resolved
    1128
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information