RummyCircle.com — Account blocked not able to withdraw money user hari1299723

My account blocked and requested to submit bank passbook or bank statement, cheque leaf to verify the user. I don't have bank passbook hence submitted bank statement and cheque leaf. Even after submitting all required docs, I'm still receiving reply they can't validate the details and requesting the bank statement, cheque leaf. All the details in the bank statement account number, account name matches with rummy registered user still I don't know what's stopping them to validate. They are not giving proper reason everytime it's like bot getting same reply. I'm not sure whether they looking at documents. I have money in rummy circle account. I need my money back to my account. If you can't validate with statement, i also provided UPI id to validate. Kindly do helpful to get my money back.
Was this information helpful?
No (0)
Yes (0)
RummyCircle.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Poornima, this is not the experience we would like to give. Kindly drop us an email at [protected]@rummycircle.com from your registered email id along with your registered phone number and our team will get it resolved. Regards, Team RummyCircle

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    672
    Resolved
    1128
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information