[Resolved]  RummyCircle.com — account blocked without any reason

Jan 25, 2019

RummyCircle.com Customer Care's response Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

We request you to please email us from your register email address so that we will able to help you.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.
Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com

Feb 14, 2019

RummyCircle.com Customer Care's response Dear Prasanth,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading
https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

Regards,
RummyCircle.com