[Resolved] RummyCircle.com — Account closed and money automatically deducted from my account

Sumit suryakant Alladwad

from Ghumarwin, Himachal Pradesh

Address:

At bapshetwadi post barahali tq mukhed district nanded maharashtra

Hello sir I am sumit alladwad..
I am playing rummy circles game since 2 years ..
Last time I was changed my bank details..
But when I am change my bank details the company put my account on hold..
This is for seriously I don't know..and today I got money from my referral but the company dedicated my balance bcoz of baf..
Actually I am not doing any wrong thing but still they are not solving problems..
Till now I'm sending more than 20 mail..
But everytime they said something different which is I can't handle..
So sir please take something strong action ..
I'm sending my original bank details but again they are finding something new trick to hold my account..
Today they deducted 150 rupees ..I don't know why ..
N number of people playing this game I don't how much people facing this problem ..
So sir please take strict action on rummycircle.com...
Regards sumit alladwad

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Aug 6, 2021

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2021

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We are sorry to hear that and request you to write to us at [protected]@rummycircle.com along with your username and email address so that our team can look into the matter.

Regards,
Team RummyCircle.