RummyCircle.com — account closed and money deducted

RummyCircle.com — account closed and money deducted

S Siddhu6

My account has been closed recently. I don't understand what security problems as if I have hacked the account or something. Also my Balan should around Rs 615 but theres only Rs 2.5. I don't understand why they've deducted the amount. I already contacted them several times but there hasn't been any reply yet. They could've atleast told me why they closed the account or deducted the money but no they didn't even bother to read my email. Was this information helpful? No (0) Yes (0)
RummyCircle.com customer support has been notified about the posted complaint. Verified Support Apr 16, 2020 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue. Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours. Warm Regards, RummyCircle Support Team Apr 16, 2020 Updated by Siddhu6 Yeah i've contacted your team too, several times. But "no reply".
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