[Resolved]  RummyCircle.com — account closed

Address:Mumbai City, Maharashtra

My userid ashvanth123. You had closed my account with my money 23k. I agreed i had opened many accounts. For that how can you loot my money. I will not play again. First respond for emails. Send my money back. Else i ll take this to bigger level. Please give my money back. Don't do this silly things.

I am pasting below the mail you sent. Others can see how cheat you are. I need my money back.

Kindly note that your previous account " smariyap " was closed as you given suicide threat so that we have closed your new account " ashvanth123 " also. This is Violation against Rummycircle norms.

Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.

We suggest you to take this as learning in life and play responsibly, if you ever chose to in the future. As far as RummyCircle is concerned, basis your history with us we cannot allow you to continue playing further on our website.

We hope you take this in the right spirit.

Regards,
Responsible play Team
[protected]@RummyCircle.com"

If I give suicide threat means thats my problem. Or don't allow to create more accounts. or you can allow to add cash after verifying the documents.

When we create account where we are getting the norms?

1. Are we asked to not to create more accounts?
2.Where did you mention you will capture the amount?
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Sep 01, 2017
Updated by smariyap
Hello Rummycircle please resolve it. transfer my money. It is 23K. not 100 or 200. Please reponse quickly.
Sep 02, 2017
Updated by smariyap
Hey reply me. I lost my sleep and peace. Please give back my money. Begging you. Falling on your legs. Please get back.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for writing to us.

Further to your request, we confirm that we have closed your RummyCircle account ( ashvanth123 )

Please note that currently, your account balance is transfer in your bank account

We appreciate your support and would be glad to provide you the best of services should you reactivate your RummyCircle account anytime in the future.

Regards,

Fair Play Team

[protected]@RummyCircle.com
Complaint comments 

Comments

Can not login

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    673
    Resolved
    1127
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information