RummyCircle.com — account disabled and not refunded my amount

Hi,

My user name is pappu644655. My account is disabled and not refunded my balance amount 1lakh rupees. They are not responding to my mails. Call connection also blocked.

They sent an email saying, we are closing the account and the balance will be refunded to registered account with in 5 to 7 working days.

I got the mail on 3rd october, still didn't get any refund and not replying to my mails.

Please do the needful.
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Oct 25, 2019
Updated by Pappu Pappu
Still my issue not resolved... I have sent 10 to 15 mails they haven't responded at all. Call option disabled... it's been more than 20 days. They haven't refunded my balance amount.

What to do... please suggest ...
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