[Resolved] RummyCircle.com — account not opening closed for security reason

sangavisingaraj

from Chennai, Tamil Nadu

Address:

Sivaganga, Tamil Nadu

Sir my username is sangavi72000.
E-mail: [protected]@yahoo.com
My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please reopen my account,...

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Oct 26, 2018

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

RummyCircle.com Customer Care's response Dear Player,

This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

You may click on the link below for uploading

https://www.rummycircle.com/player/account/profile.html

Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

We regret the inconvenience this may cause to you.

Regards,

Fairplay Team

[protected]@RummyCircle.com

Sep 27, 2018

Updated by sangavisingaraj i already change my account but still not open my account