RummyCircle.com — Arbitrry changes in terms & conditions

ushasri3105

Mar 25, 2024

Website:

rummycircle.com

Sometime in Sep 2023, rummycircle.com imposed an upper limit on instant daily withdrawals, without intimating the customers the actual reasons for such restrictions. Before Sep 2023, there was no upper limit on instant daily cash withdrawals.

When queried by email, they just quote that it was done due to "regulatory requirements" without amplifying what exactly are those regulatory requirements and who imposed those regulations. Despite numerous emails, they have failed to intimate the customers what are the exact regulatory requirements.

I think the customers are entitled to know all the regulations, including those imposed by the regulatory authorities when they are customers /players of any online gaming website.

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RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2024

RummyCircle.com Customer Care's response Hi Usha, we completely understand your concern with regard to the instant withdrawal limit. However, as per the latest update, an instant withdrawal limit is mandated. If you need any further assistance, kindly reach out to us on [protected]@rummycircle.com.

Mar 28, 2024

Updated by ushasri3105 As usual, RummyCircle.com tries to obfuscate the issue by giving vague replies. Can they just answer just 1 specific query, which is mentioned below: -

What are the regulatory requirements which mandate an upper limit for daily cash withdrawals and who has imposed those regulations.