RummyCircle.com — Automated Robo Call Processed an alleged transaction by picking up a call
C
citizen-27
Feb 22, 2023
Complaint is regarding above subject. As I don't have rummy account on my name still I am getting SMS and calls from you. I got an automated robo call when I tried to pick up It said "The transaction is done on your rummy account" and call suddenly disconnected, and instantly I got a message with link for withdrawal of money. There maybe someone who has got and misusing my KYC Details. As for these scenarios, Proper Verification and Authentication about the person should be done from your side before creating an account. Simply by picking a call no-one will be authenticated as a genuine user, even if that contact number is linked to one's KYC ( Aadhar or PAN) documents. Please change your mode of verification because I think probably this lacks in proper authentication while signing up for the service.
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