RummyCircle.com — Closed my new account without my consent and not helping me to login in my old account

I played on rummy circle using my account chetan006719 and earn money after that i try to withdraw my money so they ask for kyc then i completed my kyc but they deny my application and suspend my account and transfered my whole amount to my old account bitturaja007 whose i forget my login id and password for that i ask rummy circle through twitter account for giving me my login credential but they deny to help me said to send form registered mail id that was not known by me, pls help me in this matter i ready to give my kyc or vkyc