RummyCircle.com — Closure of account without notice or reason

My account was closed/blocked yesterday, 20th December 2022, without prior notice or reason.

Mails to [protected]@rummycircle.com to resolve the same are going unanswered.

Hence, escalating it to this forum.

My email ID is: abhishek.v.[protected]@gmail.com
User ID is: Jhatang

The account has 1373.91 Rs withdrawable cash and 2665 Rs deposit cash
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RummyCircle.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.
Hi, as per the latest update, we request you, please update your profile details and upload one of the following clear documents on our website for KYC verification of your account.

1. Aadhar Card

2. Passport

3. Driving License

4. Voter ID card

Please click on the link below to upload the documents and please select KYC in the Drop down tab.
https://www.rummycircle.com/player/account/profile.html Regards, Team RummyCircle
Uploaded and verification pending since 2 weeks! Emails to support going unanswered! Support service is terrible!

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