[Resolved]  RummyCircle.com — credit card misuse in rummycircle

Address:

560068

My saving account and credit card misused in this site for 40k. When i enquired in bank they are asking me to check with bank and bank is asking me to check with bank.

Details are,

Dear sir,
Tpsl 10:[protected]
Bank transaction 10: [protected]
Merchant reference no :- tk9084pzk7
• tpsl 10:[protected]
Bank transaction 10: [protected]
Merchant reference no :- xk9085a9nw
The status for the above mentioned both transactions. Are marked as success and the payment for the
Same was sent to play games 24x7 on[protected].
K•indly therefore ask the customer to get in touch with play games 24x7 through whom he has initiated
This transaction. The merchant will be able to assist him further with his query.
The contact details of the merchant's customer service desk are available on the merchant's website.
Regards,
Vaibhavi raut
Customer service,
Contact no.[protected] •
Tech process payment services ltd.

Cardholder dispute form
To,
The manager
Hdfc bank cards division
Po box no. 8654
Thiruvanmiyur p. O.
Chennai – 600041.

Please send the duly filled cdf from your registered email id to cc. [protected]@hdfcbank.com

Name : _saravanakumar m_

Credit card number :
4 8 9 3 7 7 2 4 0 8 6 7 2 6 4 6

I am disputing the following transaction (S) for the reason given below and request you to settle the case (S) :

Details of disputed item (S) :
Transaction date merchant name transaction amount
11/11/17 play games 10000
12/11/17 play games 10000
12/11/17 play games 5000
12/11/17 play games 5000

Please select the most appropriate one :

 i have neither authorized nor participated in the above transaction (S). I confirm that the card is still in my possession.
 my card was lost/stolen on _ and the same was reported to you on _.
 duplicate/multiple billing. I have done only one transaction at the merchant establishment but i was billed _ times. (Attach copy of authorized chargeslip)
 i have cancelled the transaction (S)/returned the goods, but have not received credit/refund for the same (Attach credit voucher/refund note/merchant’s letter or any form of merchant’s confirmation that the credit is due to the card account)
 i had received defective merchandise/goods and had returned the goods to the merchant. (Attach credit voucher/refund note/merchant’s letter or any form of merchant’s confirmation that the credit is due to the card account)
 paid by alternate means. I gave my card for payment, but later on paid by other means for the same transaction. I paid by cash (Attach cash receipt/bill)/ cheque (Attach cheque /bank statement)/ other card (Attach chargeslip/other card statement)
 cancelled membership/subscription/booking. (Attach the proof of merchant acknowledging the cancellation)
 i ordered goods/services and the same were expected to be delivered by date (Dd/mm/yy)_, but i never received the same. (Attach the proof of merchant acknowledging the cancellation)
 the transaction amount incurred/authorized by me is for rs._ but i was billed for rs._. (Attach copy of authorized chargeslip)
 cash was not dispensed at the atm but i was billed for the entire amount of rs._.
 cash was dispensed partially in the atm for rs._ but i was billed for the entire amount of rs._.
 others (Please explain in detail. Please attach a separate letter if necessary)

I declare that above given information is true and correct to my knowledge. I understand that i can be held liable for all charges incurred if dispute raised by me is found invalid. I agree to pay the charges levied by the bank for the same including the cost incurred for investigation of my claim. The bank may contact me whenever it requires any further information.

Email/phone / fax: [protected]@gmail. Com_ date : _13/11/17_

_ _
Cardholder's signature add-on cardholder's signature (If any)