[Resolved]  RummyCircle.com — Do not satisfy the preconditions to play cash games on the website

Hello,

Good Morning.

I am not able to proceed to add cash as am getting this error " You cannot currently add cash to your account or play cash games. We have detected that you do not satisfy the preconditions to play cash games on the website.
For more information, please contact the fair play team at [protected]@rummycircle.com"

I was able to get ride of the location issue but now am getting this error and am not able to add cash into my account. Can you let me know why this error is occurring.

Awaiting your earliest reply.

Thanks & Regards

Brijith
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Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
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