RummyCircle.com — Misleading deposit statements to lure players to deposit without control.

My user name is izzi9455.
And my registered email is [protected]@gmail.com

I have been playing rummy circle and am very concerned about the money I deposited.
If I was not on profit I would have stopped playing . But rummy circle sent me a misleading deposit statement and provided wrong information to make me beleive that I was on profit and the difference between withdrawal and deposit was not much.

This made me keep playing.

One give day when I checked my bank accounts I realized that I had lost close to a lakh which was not revealed in my deposit statement which was emailed to me by rummy circle. I can provide copy of the emails.

Now when I approach rummy circle customer care . They are not answering my questions but playing around and attempting to tire me and harass me .

They have taken my phone number promising to call me but without calling they have claimed to resolve my complaint.

Please help me get a resolution to this unfair practice by rummy circle through which they have lured players to deposit money without track and get them addicted to gambling.

Regards
Ismail
[protected]
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2022
RummyCircle.com Customer Care's response
Dear Ismail,

Greetings from RummyCircle,

Please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status, kindly send an email at [protected]@rummycircle.com.

Regards,
Team Rummy Circle.
Mar 27, 2022
Updated by Ismail .sathar
Under investigation is a very general response. If rummy circle cares about customer service and Fairplay then kindly give a time frame and contact number so that connection can be made. Rite now your customer service is harassing me by not caring.
Apr 02, 2022
Updated by Ismail .sathar
Please provide a response. It's been weeks since I raised this issue and you claim it to be under Investigation. Please at the very least give me a update.
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