USER NAME-ShivMauli12
Sir, i have 12500 rs in my account and it has been blocked and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
My account no-([protected])
Idbi bank
Ifsc code-IBKL0001867
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RummyCircle.com customer support has been notified about the posted complaint.
As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.
We have initiated the refund of your available balance into your bank account, it will be credited within 3-4 working days.
For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.
PRohini's [Complaint's author] reply, Mar 15, 2022
Sir, my bank account number was entered incorrectly by me and my money was not credited to my account, but you can change this bank account and send me my money, please, I hope you will help me.
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Greetings from RummyCircle.
As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.
We have initiated the refund of your available balance into your bank account, it will be credited within 3-4 working days.
For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.
Regards,
Team RummyCircle