[Resolved]  RummyCircle.com — my account block problem

Sir
My account user id is Raina3_
My account is cannot play cashgames... And my account balance is Rs 4200... this amount cannot withdraw... Please help me to play rummy for cash... I am a platinum memmber please help for play free... rummycircle is my favorite cash rummy site... Please listen and please help... yours faithfully... Please.Please please help
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Mar 26, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Sep 29, 2018
Updated by Raina Thirush Avtm
RummyCircle.com customer support has been notified about the posted complaint
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed <Raina3_ > and transferred the available balance to <thirush8154> .

Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,

Fair Play Team

[protected]@RummyCircle.com
Complaint comments 

Comments

Sir my facebook log in via rummy circles is not work so pls help me my account balance is 420rupee but my account is unffortunaly closed bls help me for my rummy circle account recove

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