[Resolved] RummyCircle.com — my account suddenly closed for security reason

rummycicle player

from Sivagiri, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	Rummycircle.com

Hi sir
my user I'd rummycir3751and my email I'd [protected]@gmail.com
I amramesh playing my game but suddenly my game was stopped and i open my account but not open my account locked sume security reason what security reason already i submit my adhar number two times all procedure i following thanwh y possible you block my account so please solve my account thank you and my money rupees 700 was locked

Regard
Rummycircle player
Ramesh

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Mar 1, 2019

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

RummyCircle.com Customer Care's response Dear Ramesh,

Thank you for playing on RummyCircle.com – India’s premier online rummy site.

Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

Hence, we have closed < rummycir3751 > and transferred the available balance to < vetry1984 > .

We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
RummyCircle.com

Jan 25, 2019

Updated by rummycicle player Sir i understand but my account vetry1984 was not open. how open it please tell me that way and that mail I'd not accepted rummy game please tell me immediately