RummyCircle.com — my account was said closed i had 900 and without any of my fault they close my account

RummyCircle.com — my account was said closed i had 900 and without any of my fault they close my account

N nagajalarao

Hi, my name is nageswara rao and my user id is bonsterr.. I recently open this account played cash games and one fine day it says cannot play cash games. I didn't do anything wrong and upon writing so many emails to [protected]@rummycircle.com none of my emails were replied back. Kindly activate the account and let me play with a fair and good manner which i have done from the beginning. One of my friends who runs a internet shop sent me a link to open a account i clicked on it and open this account. I didn't know how to add cash or etc. He helped me adding cash. And rummy circle says payment matched or something and account blocked. They also mentioned dumping or something and they were never ever clear what exactly i did wrong which according to the best of my knowledge i didn't do anything wrong. Upon requesting to activate or send my 900 they don't even reply. Telephonic support is not available. What should i do... Help me kindly Was this information helpful? No (0) Yes (0)
RummyCircle.com customer support has been notified about the posted complaint. Verified Support Mar 06, 2020 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue. Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours. Warm Regards, RummyCircle Support Team Mar 07, 2020 Updated by nagajalarao I wrote and email and send me this, I don't understand whether the support team reads the body of the email properly before replying RummyCircle - Response to your query raised on Payment not credited! R RummyCircle Support to me 8 minutes agoDetails ##- Please type your reply above this line -## Ticket Id - 4468242 Subject - I didn't do anything wrong. My friend who runs a internet Cafe sent me a link and asked me to open an account and he said its a good site to play r... Dear Player, Greetings from RummyCircle! We regret the inconvenience. We understand that you are worried about your payment not being credited to your RummyCircle account. In general, deposits you make will reflect in your account instantly. However, in some rare cases, there may be a delay from the bank's end, in such cases, the amount is credited within 24 hours. If the amount is not credited even after 24 hrs then the amount will be reversed to the same financial instrument within 5 to 7 working days. In either of the cases, please rest assured that your money is completely safe and will either get refunded to your financial instrument or get credited to your RummyCircle account. We hope this helps. If you still have any query regarding your payment please get back to us so that I can check and assist you accordingly. Thank you for playing at RummyCircle.com! Warm Regards, RummyCircle Support. Hey, looking for quick answers? Please check out our new self-help center that empowers you to find the answers to all your questions. https://support.games24x7.com/hc/en-us/categories/[protected]RummyCircle This email is a service from Play Games 24x7. Delivered by Zendesk \| Privacy Policy [DOKYPZ-DL87]
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