RummyCircle.com — My hdfc account debited with 3000 but not credited to rummy account

Address:505301
Website:www.rummycircle.com

My account debited but amount not credited to rummy circle aap order id FA8LYD7XF3 and not refunded to my account kindly resolve the problem,
Am already same issue to payumoney coustomer care and that replayed as follows

Dear Customer,

Greetings from PayUmoney!!

We would like to inform you that the said payment ID[protected] is successful. We request you to get in touch with the merchant (Play Games24x7 Private Limited) regarding the transaction.
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RummyCircle.com customer support has been notified about the posted complaint.
Feb 18, 2017
Ram Prosad Mallick's response
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Sir i am RAM prosad mallick i firstly opened the app and suddenly add money option is clicked and 2000 rs debited from my bank account.Sir please tell me how to transfer the 2000 rs to my bank account.please reply i am in urgent.

It is not login.it is login just once in a day

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