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Hi Maniv, we're here to assist you. Please be assured, we have escalated your concern to our team for further assistance. Regards, Team RummyCircle
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Hi Maniv, this is to reiterate that we at RummyCircle are committed to ensuring a fair and responsible playing environment for all our players. We are the recipient of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with the industry standards. Our card shuffling engine cannot be penetrated by anybody including game administrators while the game is in progress. We also have a certified algorithm (iTech Labs, Australia) running at the card generator core engine which ensures that the cards are randomly distributed among the players. Please note that as a responsible gaming company and as per our company policy, we have always followed the best industry practices in the provision of gaming services to you. Furthermore, your playing limits were enhanced subsequent to your request and on receipt of appropriate verification documents only. Please note that as a part of our standard security measures, we have decided to close your account. We suggest you to take this as learning in life and play responsibly, if you ever chose to in the future. We wish you all the very best in your future endeavors. Regards, Team RummyCircle.
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