RummyCircle.com — My refund not initiated

My account was blocked and Suspended on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. The worst service i have seen from your end. I contacted through my mail many times but there is no response from their end. I hope you resolve this issue. refund my amount to below mentioned account

user id: firep43idooj
Account no: [protected]
IFSC Code: KKBK0008077
Account holder name: Talari Gopal