RummyCircle.com — not able to play and I have 10152 rupees in rummy wallet and they locked my account since november 20th

Address:2, 24, 2nd cross street,, jb estate, avadi., Chennai, Tamil Nadu, 600054

I am not able to play a cash game and make withdraws in rummy circle. Since novemeber month i had this issue. I sent more than 100 emails they never reply a single email from past 30 days... I have a amount worth 10152 rupees in my rummy wallet. I already file a two complaints about this issue in your website. You people also not taken a action.. So i kindly request to clear this issue.. Please... Its already nearly 30 days up.. Please clear this issue... Ive attached the image below this email
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Dec 24, 2019
Updated by satyism
Ha ha ha!!! Irresponsible support team check this below images ...They never reply after december 4th... Please solve this issue... i swear to god your last reply was november month!!!

Dec 24, 2019
Updated by satyism
Please solve this issue as soon as possible...
Dec 24, 2019
Updated by satyism
They not reply please help me ...
Complaint comments 

Comments

Please adding my withdrawal amount sir my id. Chinnama636 sir amount 14992 rps sir

Chinnama636R's reply, Dec 23, 2019
Withdrawal amount under prassaning sir amount 14992 rps sir
My withdrawal amount prassaning sir not cridet my account sir Amount . 14992 rps sir my I'd .chinnama636

My account got locked and my amount refund also I did not get. I don't know the reason and it's not llowing me to join in any of the game and I am playing more than a year, I don't know the reason I lost my amount.

User ID: bhargava1055

My account closed
With draw balance not opening
Gopi 7408's reply, Jan 1, 2020
My account closed
email not vrifi
Please help me sir I didn't withdraw my cash & cash play games please help me sir

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