RummyCircle.com — not able to play cash games and make withdrawals

I had a problem with rummy circle website from november 21st. I've sent so many emails but they not reply properly i've 10152 rupees on my wallet not able to withdrew the amount. Please help me to clear this issue. This is my username | (Pulsar2112)... Please clear this issue... I already withdraw more than 3 times amount worth 2000, 5000, 3000,. Just check it... They already verifies my account i ve attached the image below
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RummyCircle.com customer support has been notified about the posted complaint.
Nov 26, 2019
Updated by satyiz
Please clear this issue
Nov 26, 2019
Updated by satyiz
check this images...

Nov 27, 2019
Updated by satyiz
they not responding my emails...
Verified Support
Nov 27, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Nov 27, 2019
Updated by satyiz
I ve sent more than 15 emails ... You people never reply a single e mail... Check the image how much of e-mails i sent...

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