RummyCircle.com — Refund money because I cheated

My user id is Jag01 at rummy circle.
I like to play rummy on rummycircle but they cheated me. I lost Rs. 10000/- approx.
When I played low amount game I won and when I played high amount game I lost in one move. It happened thousands of time.
I thought it's a part of game but once I noticed that the opponent player declare in one move and the card he picked is not in declaration cards. Now I am cheated.. So request you to refund my all money which I lost. I was not playing to be cheated. I am 76 years old person and I hated cheated. I like to be fair play.
Please asked to refund my money. The rummycircle support team has been denied my request.
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Hi sir,

Abhi abhi mera rummycircle account close kar diya gaya...ab mujhe paisa wapas nahi milega... Aap koi help kar do. Help me

Mera account close kar diya... Ab paise kaise wapas lu... Please help... Help me
Dear Player,

Greetings from RummyCircle.

With reference to your email, we, at RummyCircle, reassure you that we are committed to ensuring a fair and responsible playing environment for all our players. We are recipients of an award-winning industry standard certification which certifies that the software that we use to shuffle cards is fully compliant with industry standards. It is extremely important for us to maintain a high level of quality and integrity in every aspect of our service in order to gain and retain the trust of our valuable customers.

You may follow the link below to visit the website for more details on the certification relating to our card randomization software.

https://www.rummycircle.com/certification.html

In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks like Facebook and Google. Please note that our payment disbursal system is supported by card associations like Visa and MasterCard. These agencies also have very strict standards when they conduct due diligence on their partners like us.

Please also note that the game of Rummy should be played for entertainment and within the reasonable playing limits only. At the present time, as a part of our standard security measures, we have closed your account.

Regards,
Team RummyCircle
Jagdhariyadav23's [Complaint's author] reply, Mar 7, 2022
Stop excuses... Award winning. Card distribution mechanism... It's a software and software works on algorithm. You heard about AI...cheating is common for all online gaming and trading company's.
Keep the money...it will help for your kids.
Jagdhariyadav23's [Complaint's author] reply, Mar 7, 2022
Thank you for closing my account... Otherwise I help more for your kids.

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