[Resolved] RummyCircle.com — request for changing user name | |||
Dear sir/madam i am the user of rummycircle online game, to withdraw money kyc verification is mandatory, due to mismatch of my name in rummyy account and in my documents, aadhaar uploading is failed. My name in all my documents is thumpala lakshmi venkateswara rao, because of this large name i prefer to give venkytl as my username in rummycircle account, kindly please change my name. Thanking you... Was this information helpful? | |||
Sep 28, 2019 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! We have checked the document and changed the name to 'Thumpala Lakshmi Venkateswara Rao' in your RummyCircle account 'VenkyTL' and also we have marked your account as 'KYC'. Henceforth, if you face any issue, we request you to contact the support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue. Warm Regards, RummyCircle Support Team | |||
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