RummyCircle.com — Request for re-upload aadhar card for kyc verification

sahil2650

Apr 10, 2023

Address:

Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064

I dont upload my adharcard with any account with your app but when i try to upload my adharcard it's shows that your document is already registedred with another user how it's possible and now revise document and upload document both button are disabled, i dont registered my adharcard with your app till now so how can your app shows that document is already verified. i did many mail to support team but it send my same message as computer tgenerated.

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Comments

sahil2650

Apr 10, 2023

sir can you please tell me that how many days need to resolve this.

RummyCircle.com Customer Care

from Hyderabad, Telangana

Apr 11, 2023

Verified Support

Hi Sahil, our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < jayganesh265 > and transferred the available balance to < sahilp100 > . Request you to login and continue playing with account < sahilp100 >. Regards, Team RummyCircle.