[Resolved] RummyCircle.com — Resolved my account

Joma Jothi

Apr 23, 2022

Address:

207,perumal koil Street, Karaikal medu,karaikal

Account closed automatically please resolve immediately.
What is the reason for closing account without information.
balance 200 rupees are there.
ID jothi2355 my no [protected]
Also I transferred Rs.4000 on last week but that amount in credited my account.
R u cheated your customers?

Please reply with solution immediately

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May 27, 2022

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

RummyCircle.com Customer Care's response Dear Joma,

Greetings from RummyCircle.

Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < Jothi2355 > and transferred the available balance to < Jothi5591 > . Request you to login and continue playing with account <Jothi5591 >.

Regards,
Team RummyCircle