[Resolved] RummyCircle.com — Rummy account is closed or blocked

Sumita chukidar

from basirhat, West Bengal

Dec 25, 2021

Address:

india

21st December i have withdraw 2000 rupees and It's bank transfer successful. then i play cash game all the time 24th December complete 2911.57 rupees then i have add 1000 rupess for at about 7:30 pm deposit delight ticket now my balance 3911.57 rupees
then after that time when i will play cash game then show me contact [protected]@RummyCircle.com . why my account is closed or block i don’t understand please do something . i need my account and my money
id - Sumitasantan
email - [protected]@gmail.com

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Jan 29, 2022

Complaint marked as Resolved

RummyCircle.com customer support has been notified about the posted complaint.

Dec 25, 2021

Updated by Sumita chukidar please update

Verified Support

Dec 28, 2021

RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities which are against our company's policy. Hence this account has also been closed. We have initiated the refund of INR 1000 into your deposit instrument, same will be credited to your account within 7-8 working days

For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID.

Regards,
Team RummyCircle