[Resolved]  RummyCircle.com — Rummycircle / account id & address proof submitted

Address:Chennai, Tamil Nadu, 400040
Website:rummycircle.com

Dear team,

I have submitted my id proof and address proof for validation, but yet not confirmed by your team. As i have sent many mails but very poor response.

My user id - sujitha2289
My mail - [protected]@gmail.com

As i opened by account in my loveres name for a luck fact as i dont aware that id proof required for withdraw, as she dont have the details with her hence i submitted my id proof for further action.

Kindly resolve my issue on high priority.
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Aug 15, 2017
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Jul 11, 2017
ace1377's response
I can't play rummy circle
Verified Support
Jul 13, 2017
RummyCircle.com Customer Care's response
Dear Sujitha,

Kindly get in touch with [protected]@Rummycircle.com.

The ID proof which you have uploaded in your account does not match with the registered name in your account 'SUJITHA2289'.

Please email us copy of your identity proof only.

We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com
Jul 20, 2017
Updated by Suji Sithu
Still issue not resolved

I have submitted all the documents as requested by Rummycircle team.
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Sujitha,

Kindly get in touch with [protected]@Rummycircle.com.

The ID proof which you have uploaded in your account does not match with the registered name in your account 'SUJITHA2289'.

Please email us copy of your identity proof only.

We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

Regards,
Fairplay Team
[protected]@RummyCircle.com
Complaint comments 

Comments

I can't play the game
I can't play rummy properly
Last three days
Plz solve my proble
Dear Team,

After submitted all details as requested by Rummycircle team, my ID still in block condition.

Is this the service which provided to a customer.

Regards,
sijitha2289
Hi, hello sir my account m.[protected]@gmail.com my account closed sir my 500 rupees mani not credit my bank account k sir my amount 500 rupees my another account transfer amount pls transfer sir my another account name I'd [protected]@gmail.com user name sangayathri

Hi, hello sir my account user name girishmahade my account closed sir my 5000 rupees withdraw amount not credited to bank so what happened and plz help me it's too bad

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