Sir, today at 1:00 am when i am playing in this site, i have found an unfair game conducting by this site. this site is providing 13 card rummy game of 2 decks but when i am playing i have found three same colored cards of 9 autin .how this is possible in a 2 deck game.i have sent an complaint mail, but they did not respond to my question and they have sent an email that you have been permanently blocked from our site. this site is cheating people, and allowing an unfair play and earning crores of money.the reply mail given by them is this
Dear Alla Sai Harsha,
We, at RummyCircle are committed to ensuring a fair and responsible playing environment for all our players. We have an award winning industry standard certification in place which certifies that the software we use to shuffle cards is fully compliant with industry standards accepted worldwide. It is extremely important for the company to maintain high level of quality and integrity in every aspect of our service in order to gain and retain the trust of valuable customer including yourself.
You can follow the link below to visit the website for more details on the certification relating to our card randomization software.
https://www.rummycircle.com/certification.html
In addition, we would like to mention that we work with most banks, including the State Bank of India, HDFC Bank and some of the largest advertising networks including Facebook and Google. Payments are supported by card associations including Visa and MasterCard. These agencies also have very strict standards when they do their due diligence on their partners. You will kindly appreciate that without good and ethical practices it is neither possible for us to run such large scale operations nor will any reputed partner ever work with us. You will also appreciate that it is the trust of our players and partners that has helped us in making our website so successful and the most popular Rummy website in India.
Therefore, please be fully assured that we follow fair and ethical business practices because our patrons including you are very valuable to us. The game of Rummy should be played primarily for entertainment and you should ensure that you play within reasonable limits and enjoy the state of the art services we provide on RummyCircle.
Your account is permanently closed. Please do not create any new accounts on our website. If detected, it shall be closed immediately and the entire balance shall be captured.
Please feel free to write back to us for any questions you may have.
Regards,
Responsible play Team
[protected]@RummyCircle.com
they are saying that their company is fair.but i am showing evidence it is unfair.they are not responding to my question and blocked me.i have sent mails after this mail too, but they are not responding.all my money is lost by their unfair play.i need justice and all these sites should be stopped, people are addicting to these sites and they are earing money with an unfair game
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