RummyCircle.com — Winning ticket not working. Looting players money

3 issues I reported in rummy circle but no reply from support team.

Looting public money in the name of technical issue.

Issue 1

Feb 5 I won two mega shooter tickets and one was in active status and i played mega shooter but one more ticket came as duplicate and i coundnt able to join. Now they are its expired. Why it came as duplicate they have no reason to resolved it

Issue 2

I won xpress 2000 ticket on last Monday Feb 13. Ticket credited on 6.40 pm only. but when I joined i was in waiting list 200 plus. Match started by 7 pm. And they remove me since waiting list is more. so I coundnt able to join and ticket expired.

Issue 3

I won mega shooter ticket yesterday 3.20 pm. But no mega shooter tournament after that for feb19 rrt tournament. Now that ticket also expired

In total 2 mega shooter ticket and 1 xpress 2000 ticket not credited even in rasied complaint in their fb chat and email