[Resolved]  RummyCircle.com — Withdrawal problem not solve

My Name is indrajit Hembram. I have been playing fairly rummycircle since 2 years. I have placed a withdrawal request (withdrawal id[protected] on 30 june and expected date has expired now. But still hasn't succeeded my withdrawal request. also another IDs 54850004 has failed and there message was

Hi! Your withdrawal request on RummyCircle with ID: 54850004 could not be processed by the bank.(1st message).
And 2nd message was

Hi! Your withdrawal request of Rs.200 on RummyCircle has been successfully processed. Withdrawal ID: 54850004 Transaction ID:[protected] In case of any issue, please contact your bank!

After that I checked my withdrawal history and shows 'withdrawal failed' message. Then I have contact the bank. They told me that They did not rejected the money from rummycircle.
I have sent them(rummycircle.com) message many times and they promised me to solve it within 48 hours.But I has not get the solution till now.

I would request rummycircle.com to please solve my problem as soon as possible or delete my account permanently.

Regards & Thanks

Indrajit
I'd - indra4387271
Was this information helpful?
No (1)
Yes (1)
Jul 7, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Player,

Greeting from RummyCircle

we completely understand your concern that you haven't received your withdrawal amount yet. We regret the inconvenience caused to you. We would like to inform you that the withdrawal request of Rs.480 that you have raised on 30th June is successfully processed from our end. We kindly request you to crosscheck with your bank once with this UTR reference number "[protected]". We have checked your account details and found that the other withdrawal with ID 54850004 has got rejected from your banker's end and the amount was credited back to your RummyCircle account. Feel free to contact us, if you have any further queries.

Regards,
Team RummyCircle

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2463
    Pending
    670
    Resolved
    1130
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information