RummyCircle.com — Withdrawal request rejected and blocked my account

Dear sir,

My withdrawal request has been rejected and blocked my account since 2nd sep 2021. I already sent my query to [protected]@rummycircle.com but still my account is blocked.
I don't know when we lose the amount, then there is no issue to add the amount in account but when we try to withdraw the winning amount, you people reject it and unnecessarily blocked my account.

Requesting to you, please check my account properly and unblock my account as soon as possible, so i can continue my playing.

User name : ace238056

Thanks and regards
Yasin Shaikh