Hi,
It was a dfb football match on my11circle between 'saar' vs 'leverkusen' last night i. E.[protected].
'saar' team lost that match (0-3) goals. Even the match ends that point system shows defender and goalkeeper had the clean sheet points (I. E. +5). At that time i thought it is under review and they will short out it in final time. But, i was wrong they didn't change it and provided the money who were not eligible.
I email them to reverify and also send them screen shots of their fantasy points. No reply has came to me. Neither they return my money. Where they clearly mention that if a loosing team lost by 2 or more goals they will loose 1 point and also will lost clean sheet points. But they didn't do that, i am confused and feel that cheated. I am playing on this app for long time. It was fine and they solved my problem within few hours. But this time they didn't even reply.
I know there are so many eligible winning player who are also feeling the same. Please help to short out the problem for now and future. Was this information helpful? |
Greetings from My11Circle!
We do understand your concern that you're facing issues. We request you to email us at [protected]@my11circle.com.
Our concerned team will get it checked for you.
Warm Regards,
My11Circle Support.