Rummycircle — my account has been closed without any intimation.

Website:www.rummycircle.com

I am having account in rummycircle from more than 6 years. Now they are saying my email id is not registered. My user id is vvm131. I am sending many emails to customer service but every time they say send mail from registered mail id. I am having nearly rs.2500 in my account.
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RummyCircle.com customer support has been notified about the posted complaint.
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Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

Warm Regards,
RummyCircle Support Team
I have already sent mail from my mail ID. But they are saying your email Id is not registered send mail from your registered mail id.
I am using this mail id since beginning now what happened I don't know. I can give proofs if needed.
Kindly resolve my issue immediately.

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