Rummycircle — not able to play cash games... they blocked

Address:

Chennai, Tamil Nadu, 600056

Sir, since last 10 days before someone played in rummy circle account. I don't know who he is when i aware about this i file a complaint to rummycircle after that they blocked my cash game facility, then i ask about this they said we checking about your complaint that's why we blocked your cash game mode and it happens before 10 days... But now till they not unlock my account... Please help me to clear the problem... From the beginning to right now i've sent more than 15 mail's they not replied help me please...