[Resolved]  RummyCircle.com — about withdraw

Withdraw request is not processing i am trying since saturday still now i didn't get withdraw in my rummy circle wallet... And i will send more than 20 mails but i didn't get even one reply.. And i call the rummy circle number it is also not connecting... Then how can i trust rummy circle.. And who is the response for my problem.. Try to understand my problem and please processing my withdraw request with reference id 17453415
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2020
RummyCircle.com Customer Care's response
Dear Mahesh,

Greetings from RummyCircle!

In regards to your query, we do understand and acknowledge that you have placed a withdrawal and have not yet received it.

First of all, let me apologise for this unpleasant experience. However, please be informed that your withdrawal request has been held for manual review( Undergoing some of our verification rules).

In these scenarios, our concerned team will do the verification manually which may take upto 24 to 48 hours. The moment our verification is done, the withdrawal will be processed.

During the review period, your withdrawal will show status as 'Requested'.

We request you to kindly go through the below link to understand more about the Instant Withdrawal T&C:

https://www.rummycircle.com/help/user/withdraw-cash.html

I truly appreciate your patience and understanding.

Thank you for playing on RummyCircle.com.

Warm Regards,
RummyCircle Support
Complaint comments 

Comments

Account closed automatically please resolve immediately.
Otherwise I will register criminal complaint.
What is the reason for closing account without information.
balance 100 rupees are there.
ID abhijith2019.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2462
    Pending
    673
    Resolved
    1127
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information